Erick McCue

ac80fw@r.postjobfree.com Middletown Delaware

973-***-****

Summary of Qualifications

Dedicated Network Systems Engineer with over 17 years of comprehensive Windows Server and Windows desktop infrastructure experience. Owned, operated, and managed thriving IT consulting company specializing in MS Exchange and Windows Domain migrations for over 10 years. Adept in solving complicated computer networking problems from physical connectivity to multi-site domain Active Directory environments.

Accomplishments

•Developed and implemented successful Active Directory upgrade/migration solutions for small business customers and large enterprise

•Created proven cost saving measures for businesses by implementing IT Administrative centralization of technologies such as: Group Policy, scripted login scripts, server virtualization, and centralized automated server backups

•Performed several effective Microsoft Exchange migrations for mid-sized pharmaceutical companies

•Well versed in creating IT proposals and IT related technical documentation

Key Technical Skills

Active Directory

•Extensive knowledge in AD design, site topology, and support using Windows 2008 R2 and Windows 2012 R2.

•Windows logon Kixtart scripting, user and group security, GPO configuration and testing

•DNS and DFS design, implementation and support

Virtualization

•Windows Hyper-V server instance creation and design VM Ware 5.1

E-Mail

•Exchange 2000, 2003, 2007, and 2010 email design/migration and support; including Outlook integrated SSL configuration

•Exchange high availability and disaster recovery procedures

Security, Data Room, Backup, and Systems Management

•Server and workstation implementation of Symantec Antivirus

•Server room power distribution planning

•Server backup design and implementation

•Systems Center Configuration Management (SCCM) 2012 R2 Branch

•AZURE MABS backup

SCCM 2007 to 2012 Migration and Administration

•Migration of SCCM 2007 to 2012

•Implementation of SCCM IBCM 2012

•Administration of 2012 R2 SCCM Branch

Professional Experience

PeroxyChem

Systems Engineer independently designed, tests, implements, troubleshoots and maintain infrastructure architectures to include hardware platforms, client applications, server services and Windows operating systems. Advised management on new direction of hardware infrastructure, as it applies to local, regional and global operations as well as analyzing current enterprise and making recommendations for capacity planning and performance tuning based on corporate goals and alignments. Provide 3rd level support for resolution of Infrastructure-related issues and will is responsible for evaluating, testing and making recommendations on new/upgrades to hardware, OS, network and applications and their impact on existing system configurations. Independently researched and resolve complex technical problems, create document standards, implementation of procedures and troubleshooting processes.

EXPERIENCE: 5/2018-Present

System Engineer

Provide enterprise level support and management for Windows Infrastructure and all server hardware, including remote IT sites which contain server hardware.

Designs, tests, implements, troubleshoots and maintains server hardware and components to include services, performance technologies and health/risk assessments as it applies to the enterprise.

Analyzes current enterprise and makes recommendations for capacity planning, performance tuning and design issues.

Design, develop, and articulate solutions based on a strategic business or technical requirements.

Collaborate with internal and external teams to ensure engineered solutions are aligned to company standards.

Work on multiple complex projects, responsible for driving multiple projects and phases of a project to completion.

Provide support for Corporate Infrastructure and Client facing solutions.

Design and maintain system security.

Develop and implement business solutions using Powershell, GPOs, etc.

Independently researches and resolves highly complex technical problems.

Maintains current patches, updates and versions for responsible architectures and applications SCCM 2012 R2 Branch

Enforce Windows Server administration standards, policies and guidelines and develop and implement them as the needs are identified and prioritized.

Provide guidance to the Infrastructure leads at the plant locations.

Troubleshoot server and hardware issues and escalate as required.

Maintain continuously updated documentation.

Participate in the selection of services and products from a variety of vendors.

Create and maintain current Windows 10 Image

Package deploy applications as needed SCCM Branch 2012 R2

Monitor backups Azure MABS

Create maintain Servers in Azure as needed

MySherpa

Major focus on customer support. Supporting mission crital server systems across a vast multiple network environments. Troubleshooting of LAN and WAN systems on critical 24 X 7 network systems. Implementing solutions for client’s needs. Extensive knowledge of Active Directory design SCCM 2012 and 2007. Expert level troubleshooting of windows 10, and associated applications. Expert Level Troubleshooting of Windows Server Software.

EXPERIENCE: 1/2016 5/2018

Engineer II

•Troubleshooting and supporting Windows Server Systems (2003/2008/R2/2012/R2 2016)

•Troubleshooting and supporting Windows Desktop Systems (Windows 7/Windows 10)

•Retrieving and updating service call information from the Help Desk management software in order to resolve issues assigned to Systems.

•Provide Level III Support for Technicians that need escalation of issues

•VMWARE 4.51 and 5.1 and 6.0,6.5

•Skype For Business

•Troubleshooting and supporting Windows Exchange SERVER 2007, 2010, 2013.

•Office 365 Engineer

•0365 Exchange Administration

•Hardware/software installation, maintenance, support and documentation.

•Meraki Fire Wall support and Switches.

•Troubleshooting and supporting SCOM,SCCM 2012 2007

•When appropriate engaging outside contractors with proper technical expertise.

•Working with manager to determine departmental priorities.

•AD design, site topology, and support using Windows 2008 R2 and Windows 2012 R2 and 2016

•Share level/NTFS Administration and design

•Creation of desktop images

•Traveling to other sites when required

Genex Services LLC

Supporting, managing, and maintaining multiple mission critical systems, building server OS, and completing lockdown of OS for DEV, and Production. Build server OS 2012 R2 on VM Ware 5.1 as well as Physical Server build using ProLiant DL380 Gen 9, Evaluation of Microsoft security patches, and implementation of patching using SCCM 07, and SCCM 2012. Responsible for modifying, and monitoring SCOM database. Monitor, and assist with code deployment of BIZTALK 2013 and Web focus version 8, monitors NetBackup.

EXPERIENCE: 7/2014 11//2015

System Engineer II

•Troubleshooting and supporting Windows Server Systems (2003/2008/r2/2012/R2

•Troubleshooting and supporting SCOM,SCCM, VMWARE 4.51 and 5.1 EMC SAN

•Design and implementation of Primary SCCM site Sever

•Design and placement of SCCM Management points and distribution points

•Installation and configuration of Primary SCCM database server

•Installation and configuration of IBCM for SCCM 2012

•Troubleshooting and supporting Windows Exchange 2010

•Coordinating, documenting and participating in key process improvements

•Developing and implementing processes to ensure high availability of all systems and taking immediate control of production problems and driving them to resolution.

•Troubleshooting hardware and software problems, taking appropriate corrective action and/or interacting with IT staff or vendors in performing testing, support, and troubleshooting functions.

•Implementing and enforcing system and data security measures, including resources and procedures for data redundancy and disaster recovery.

•Hardware/software installation, maintenance, support and documentation

University of the Sciences

Proven expertise in Microsoft Exchange server. Accomplished Microsoft Exchange Migration from version 2007 to 2010. Monitored progress of entire migration. Created migration strategy. Developed migration strategy for high level end users. Created migration strategy for Mac users.

EXPERIENCE: 03/2014/-6/2014

System Engineer

•Created Design strategy for Migration

•Monitored Progress of Migration

•Moved mail boxes to appropriate EDB

•Monitored and controlled location of EDB’s

•Created and distributed Process for moving all MAC users

•Created and Implemented Process to move regular End users

•Responsible for Scheduling of end users for moves

•Created documentation for Exchange migration issues for Exchange team

•Documented environment for site managers

•Migration From Exchange 2007 to Exchange 2010

•San Migration From EMC to Zebi

•VM Ware Migration

Paperworks Industries

Proven expertise in Windows server 2008 R2 Active Directory design (DNS, DHCP, WINS, etc), Redesign of GPO Implementation across the enterprise. Domain logon scripting (KixTart), and VB scripting Backup design and testing using Nasuni backup devices. Expert Level documentation, of network, and resources. Visio creation of environment,for upper IT management. Project management

EXPERIENCE: 12/2013/-02/2014

System Engineer

•Windows Active Directory design entire enterprise

•Designed backup scheme

•VM Ware Creation of and Build of Server OS and instance

•Share level/NTFS Administration and design

•Created and rolled out software packages VIA GPO

•Created and developed Active Directory standardization across enterprise

•Created and implemented GPO standardization across enterprise

•Responsible for weekly maintenance of 24/7 production servers

•Created documentation for possible move to SCCM

•Documented environment for site managers

•Was site manager for Alexandria in charge of all tickets and responsible make sure site was up and running. Travel to site as necessary

Akrimax Pharmaceuticals

Proven expertise in Windows server build designs, backup technologies, Active Directory design (DNS, DHCP, WINS, etc), MS Exchange 2000,2003,2007,2010 Domain logon scripting (KixTart), network security (firewall concepts, antivirus, systems lockdown), and project management Experience with Microsoft server-end systems with a focus on design and top level support on new and existing technologies

EXPERIENCE: 10/2002 – 12/2013

Senior System Engineer IT Director

•Windows 2000 Active Directory design

•Windows 2003 Active Directory design

•Windows 2008 R2 Active Directory design

•Windows Nt4.0 to Windows 2000 migration

•Windows 2000 to Windows 2003 Migration

•Windows 2003 to Windows 2008 R2 Migration

•Share level/NTFS Administration and design

•Windows NT/2k logon script design and implementation using kixtart

•Design of Windows NT2000 2003 2008 R2 OS Server build standards

•Server side Norton Antivirus design and implementation

•Defined and implemented Windows 2k differential backup strategies using CA Arcserv software and backup exec

• Moving Windows Server Os to new hardware

•Installation and support of Microsoft Exchange email systems

•Exchange Administration,Installation2000,2003,2007,2010

•Project management

PFDCUSA

A Senior MS Exchange Administrator with a background in leading teams in the migration from Exchange 5.5 – 2000 and performing system maintenance, support, and adjustments when the migration is complete. Strengths also include Win NT/00, Active Directory, and Compaq Proliant Servers. Senior Exchange Administrator, network administrator, built entire network for the company. Wired in phone lines as well as data lines.

Senior Network Administrator 3/2001 – 10/2002

•Migration from NT 4.0 to 2000

•Senior Exchange 2000 Administrator

•Senior Microsoft Exchange Server 5.5 Administrator

•Senior Systems Administrator of MS Windows NT/2000 servers

•Implement and design Active Directory

•Kixtart NT/2000 Logon script design, implementation, and support

•Compaq Proliant 1600, 800 DL380 servers

•Dell Power Edge 2450 servers

•Responsible for all telecommunications equipment

•Phones/voicemail

•Cisco routers

•Supported all remote users

•Designed and implemented entire backup scheme

•Administrated security systems

•Responsible for procurement of all IT related material

•Soul Support for fifty user environment

•24/7 on-call systems support

AP Computer systems

NT Administration, installation and maintenance of networks, also technical team lead. Implemented and installed all necessary software for all end users.

Network, Engineer, NT Administration, Desktop Tech 8/2000 - 2/2001

•Setup and Installation of small LANS

•Creation of desktop images using Ghost

•Installed NT Server 4.0 on A-Open machines

•Troubleshoot network connectivity

•Installed CAT5 Category cables

•Maintenance of cabling closets

CORDIS a Johnson & Johnson Company/NCR/Allied signal 5/1998 - 5/2000

Exchange/NT/Novell Administration worked on a team devoted to maintenance and administration of a large end user environment with an emphasis on customer service

Network Engineer/NT/Novell Administration

•Install, troubleshoot and support of various software packages, MICROSOFT Windows 95, NT, MICROSOFT Exchange, MICROSOFT Outlook, MICROSOFT Office

•Setup and support of all IBM PC’s and compatibles and all peripherals

•Perform system administration for NT and Novell servers

•Perform Administration of GroupWise 5.0

•Support of Toshiba and IBM laptops, Hewlett Packard Printers

•Installation of Cisco Catalyst 2900XL 3000 Maintenance of cabling closets

•Creation of desktop images using Ghost

•Installation of NT Server 4.0 on Compaq Proliant 3000 series servers

•Responsible for maintained current back-ups for entire network. Using Arcserv 6.0

•Team Lead for Y2K compliancy survey

•Assisted customer engineers in the field with all connectivity issues

•Used Dynacom to access Cisco Routers, Xyplex Routers, New Bridge Routers

•Assisted in asset inventory and identification of all CSU/DSU Channnelbanks and associated FRU’s and Multiplexers

•Network remediation for Y2K compliancy and all associated research as necessary

AlphaNet Solutions 4/1997 - 5/1998

LCE Site manager, Team leader provided guidance and management for fortune 500 company, migrated various email systems to Microsoft Exchange, migrated computers of various operating systems to new Windows domain structure, provided solutions for migrating process.

Network Engineer

•Team lead for national MS Exchange client migration at client Lucent Technologies

•Acted as team leader for sub-contractors across the United States

•Managed and implemented client-side MS Exchange migration from various e-mail systems including: MS-Mail, AT&T Mail, and rogue Exchange

•Managed and implemented client-side (Windows NT 4.0 Workstation and Windows 95 clients.) Windows NT 4.0 domain migration.

•Mainframe to AS/400 conversion

•Configured PCs with rumba emulation package

•Replaced mainframe printers with AS/400 printers

•Windows95 rollout

•Imaged machines using Ghost

•Setup new machines and inventory of all new machines

•Installed Fiber-Optic repeaters, hubs, routers for new sections of network

Datatec Industries 6/1996 - 3/1997

Project manager for risk IBM rollout project nationwide, project manager for Church’s Chicken network infrastructure design and implementation, third level support for Price Waterhouse on Wall Street

Network Engineer

•Tested cabling running to workstations

•Implemented of cabling from patch panel to hubs

•Visio diagramming of entire network backbone

•Eliminated all bottlenecks

•Team lead for LAN connectivity issues

•Maintained cabling closets

Education:

Dover Business College

Computer Electronic Technician 1996

MCP SCCM 2012 SCCM Administering and Deploying System Center 2012

Installing and Configuring Widows Server 2012 R2

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