QA
Resume:
Punitha Ramasamy
*******.***.***@*****.***
Experience Summary
Around 8+ years of experience in Software development and testing which includes manual testing and Automation testing using Selenium.
Extensive experience in Retail, Telecom and Healthcare domain knowledge.
Experience in working with participating business teams to understand the requirements.
Strong knowledge of Software Development Life Cycle (SDLC), Agile, Scrum, Waterfall and QA Methodologies like RUP.
Expertise in creating Test Strategy, Test Plan, Test Reports, Test Cases and Test Scripts for Manual testing based on the functional specification for the Functional, System, Integration, Regression, compatibility, GUI, UAT, Database, Smoke/Sanity, Usability testing.
Experience in working with open source tools such as Selenium (Selenium IDE, Selenium RC, Selenium Web Driver), Soap UI, JIRA and Eclipse.
Experience in testing Web Applications (Java, Ruby, ATG and sales force web &mobile based applications) .
Good experience in testing ATG tool (ACC, BCC,CSC).
Experience in configuring and maintaining Defect Tracking system and preparing project reports for end-to-end testing using tools like QC/ALM and JIRA.
Used Grid to run parallel tests and Managed test suites using Testing. Used Jenkins to maintain full test repository (tests, changes, version controlling).
Experience in configuring and maintaining Defect Tracking system and preparing project reports for end-to-end testing using tools like Bugzilla tool, JIRA,ALM, and Testopia.
Participated in daily SCRUM meeting and discussing about the status of user stories assigned.
Involved in performance testing in creating virtual users and testing load, stress using Load Runner tool.
Prepared Traceability Matrix to ensure the test case coverage for all requirements.
Performed Web services and Message testing tasks using SOAP UI tool.
Good experience in testing both SOAP and REST services using SOAP UI,
Good experience in testing Mobile testing by using Android,Simulator, Ipad.
A highly motivated with Strong communication skills, ability to interact with team members, developers, and users.
Used basic SQL Queries for data validation Back-End testing in SQL server databases.
Experience in interaction with Clients on requirement analysis.
Having knowledge on Banking Domain.
Education:
Bachelor of Engineering 2005 Anna University, Tamilnadu, India.
Technology
Below is a list of important hardware, software products, tools and methods that I have worked with.
Testing Tools & Skills
HP Quality Centre, ALM, QTP, Selenium IDE, Web Driver,JMeter, Soap UI, Test Plan creation, Test Case Design, Test data preparation, Test execution, Defect management, Test reporting, Test Manager, Test Automation script writing, Black Box and White Box testing, GUI and API Testing,Testopia, Selenium IDE, Selenium RC, SELENIUM Web Driver,JIRA, SOAP UI, Load Runner, Mobile testing Android, Iphone.
Web Technologies:
Web Services, HTML, XML
Operating Systems
Windows, Red Hat Linux
Servers
Apache, Tomcat, JBoss and Cloud
Version Control tools
SVN,bit bucket
Databases
Oracle
IDE Tools
Eclipse
Other Tools
Bugzilla 3.0,Admintrack,JIRA,QC,ALM, ACC, BCC,CSC, Demand ware.
Wireframe tools
Fire shot
Professional Experience:
Client: United Airlines (Feb-2018 to –Jan2019)
Location: Chicago, IL
Role: Test Lead
Project Description:
This project deals with airline booking system. We have different module like search with loyalty customer and different customers. We have two types of Customer based on the login credential they will directed to the respective My Account page testing performed in both Manual and Automation testing.We have search functionality which helps the customers to search the availability and prices of various airline tickets, along with the different packages available with the reservations based on the seasons.
Responsibilities:
Drafted Test Plan which included testing Objectives, Testing phases, Scenarios and Test environment after a thorough analysis of the business rules and discussed ambiguities with business analysts.
Analyze Requirements and User Stories for product.
Participated in daily SCRUM meeting and discussing about the status of user stories assigned.
Ensuring all the automated test solutions work as expected based on the User Stories & acceptance criteria
Extensively performed Functional Testing and End to End Testing.
Performed the testing on .NET web applications
Developed test automation framework using JAVA, Selenium Web driver.
Worked in collaboration with development team in continuous build & deployment process
Used JIRA for Bug tracking & for project management.
Responsible for testing the application against different environments & browsers for QA, staging and production.
Performed testing using Test Management tool i.e. Quality Centre.
Experienced in evaluating test results using test tools to manage Test scripts, Test execution and Defect resolution process.
Reviewed the test Case Written by the Team Members.
Involved in creating test strategies, testing plans and prepared detailed test cases for the applications using Selenium Web Driver, TestNG and Maven.
Involved in writing Test cases depends on test scenarios.
Performed business/system/quality requirements analysis and review
Involved in planning and daily scrum meeting and raise helpful question and
Environment: SOAP UI, JIRA, Agile, Windows.
Client: Nielsen (Sept-2017 to Dec-2017)
Location: Tampa, FL
Role: Senior QA Analyst
Project Description:
Nielsen is a leading global, independent measurement and data company for fast-moving consumer goods, consumer behavior, and media. With a presence in more than 100 countries and services covering more than 90% of the globe's GDP and population, Nielsen provides clients with data about what consumers watch (programming, advertising) and what they buy (categories, brands, products) on a global and local basis and how those choices intersect. This project deals with Media Research center. We have different module like taking the Advertisement, taking Survey performed the testing in both Manual and Automation.
Responsibilities:
Drafted Test Plan which included testing Objectives, Testing phases, Scenarios and Test environment after a thorough analysis of the business rules and discussed ambiguities with business analysts.
Analyze Requirements and User Stories for product.
Design and Perform Automated Tests for Smoke, Integration, Functionality, Performance, and Regression Testing
Ensuring all the automated test solutions work as expected based on the User Stories & acceptance criteria
Developed test automation framework using JAVA, Selenium Web driver.
Worked in collaboration with development team in continuous build & deployment process
Used JIRA for Bug tracking & for project management.
Responsible for testing the application against different environments & browsers for QA, staging and production
Environment: Selenium Web Driver, EclipseIDE, SOAP UI, JIRA, Agile, Windows.
ClientWellPoint Inc. (Anthem, Inc.) (July-2013 to April-2015)
Location: Bangalore, INDIA
Role: Senior QA Analyst
Project Description:
Anthem, Inc. is working to transform health care with trusted and caring solutions. WellPoint health plan companies deliver quality products and services that give their members access to the care they need. With nearly 69 million people served by its affiliated companies including more than 37 million enrolled in its family of health plans, Anthem is one of the nation's leading health benefits companies. This application mainly built for Customer experience desktop (CED) were they can see the details about the member and provider and the Plans details .
Responsibilities
Involved in Requirement Analysis discussions
Worked on preparing the Use Case document
Worked on preparing the Wireframes
Tested independent and dependent modules individually. Prepared Test Matrix to keep track of the requirements and the test cases.
Design and Perform Automated Tests for Smoke, Integration, Functionality, and Regression Testing.
Analyze and Report the test results to TL on a regular basis.
Reviewed the test Case Written by the Team Members.
Involved in Week status report.
Worked with the Scrum Team to make an effective and efficient decision, track issues and remove impediments.
Participated in planning and daily Scrum meeting and raise helpful question and maintained the document through JIRA tool
Involved in Functional and Regression testing, Integration testing
Capital One( Credit) (Feb-2013 to June-2013)
Location: Bangalore, INDIA
Role: QA Analyst
Project Description:
This project deals with Credit card service system. Process credit card applications for new customers setting credit limits and terms of service according to customer credit and background. Review invoices both paid and outstanding and record them for future reference. Investigate customer spending trends to ensure security and catch possible signs of fraud or loss of card.
Responsibilities
Involved in Requirement Analysis discussions
Worked on preparing the Use Case document
Worked on preparing the Wireframes
Tested independent and dependent modules individually. Prepared Test Matrix to keep track of the requirements and the test cases.
Design and Perform Automated Tests for Smoke, Integration, Functionality, and Regression Testing.
Analyze and Report the test results to TL on a regular basis.
Reviewed the test Case Written by the Team Members.
Involved in Week status report.
Worked with the Scrum Team to make an effective and efficient decision, track issues and remove impediments.
Participated in planning and daily Scrum meeting and raise helpful question and maintained the document through JIRA tool
Involved in Functional and Regression testing, Integration testing
Client: Maritz (Oct-2012 to Jan-2013)
Location: Bangalore, INDIA
Role: Senior QA Tester
Project Description:
Maritz is a sales and marketing services company that designs and operates employee recognition and reward programs, sales channel incentive programs, (including incentive travel rewards) and customer loyalty programs. Maritz ATG ecommerce is a state of the art e-commerce offering supporting the requirements identified in the Rewards Go-to-Market strategy which encompasses five main business processes like Catalog & Shopping, Catalog & Content Management, Merchandising Management, Order Management, Customer Service and ecommerce Analytics. Every reward program Maritz creates is built on a clear understanding of client goals, audiences and the individuals who drive performance every day. Maritz deliver meaningful rewards from a strategic perspective, addressing specific client challenges such as international fulfillment and targeted audiences. The Maritz Rewards Portfolio is the industry’s premier reward offering, with thousands of employee recognition awards and gifts that enable Maritz to recommend the best and most appropriate rewards for each specific situation.
Responsibilities
Involved in Requirement Analysis discussions
Worked on preparing the sample Test case Design Document
Working on Test Scenarios
Worked on preparing the Test Estimate
Involved in Test Plan & Test Strategy document Preparation.
Sanity test cases are tested through Selenium tool
Tested on My account, Shopping and checkout flow, Endeca module.
Analyze and Report the test results to TL on a regular basis.
Reviewed the test Case Written by the Team Members.
Involved in Week status report.
Involved in Functional and Regression testing, Integration testing
Technology
ATG10.0.1, Java, JSP, Jboss4.0.5, Oracle10g
Client:Prevail Store(March-2012 to Sep-2012)
Location: Bangalore, INDIA
Role: QA Test Lead
Project Description:
Prevail Store is the premier stylish, fashion brand for women and men, completely driven by original design. Each season, Prevail Store develops carefully edited collections of high quality fashion, wear-to-work and casual wear for young men and women. From the product to the store experience, the Prevail Store brand is a fashion leader.
Responsibilities
Involved in Preparing the Prevail Store Wireframes and validation Document
Involved in Test Plan & Test Strategy document Preparation.
Sanity test cases are tested through Selenium tool
Tested on My account, Shopping and checkout flow, Endeca module.
Tested on Content Administration (BCC CA) and CSC.
Performing Ad-hoc,GUI and positive/negative testing
Coordinated with Development Team for giving details to fix the bugs.
Analyze and Report the test results to TL on a regular basis.
Reviewed the test Case Written by the Team Members.
Involved in Week status report.
Involved in Functional and Regression testing, Integration testing like Order Submission, Order Status Update, Catalog Extract
Reports the bugs using Bugzilla tool.
Test cases are written in Testopia tool.
Tested Mobile Application by using Android Simulator and Ipad.
Technology
ATG B2Commerce
Client: U.S.Cellular (March-2010 to Feb-2012)
Location:Bangalore, INDIA
Role: QA Test Lead
Project Description:
This project is ATG based e-commerce web application, which will replace the existing home grown e-commerce application. The purpose of the project is to provide full scale e-commerce platform to U.S.Cellular which will be flexible and will reduce the time to market. ATG Commerce framework with Business Control Center gives robust and powerful framework for managing U.S.Cellular’s every day changing business needs, while Commerce Service Center provides an easy to manage customer service framework. This project has unique opportunity in terms of collaboration with multiple partners spread across multiple locations which include Rev US, Rev India, Accenture US, Accenture India and U.S.Cellular.
Responsibilities
Participating in business requirement sessions and updated the Issues into Issue Log, will send out to client.
Preparation of Test case documents using RTM.
Involved in Test Plan & Test Strategy document Preparation.
Involved in Preparation of Test Data as Business Analyst in Revoffshore.
Sanity test cases are tested through Selenium tool (Selenium RC).
Tested on My account, Shopping and checkout Flow module.
Tested on Content Administration and CSC.
Performing Ad-hoc,GUI and positive/negative testing
Coordinated with Development Team for giving details to fix the bugs.
Analyze and Report the test results to TL on a regular basis.
Reviewed the test Case Written by the Team Members.
Involved in Week status report.
Involved in Functional and Regression testing using Selenium.
Reports the bugs using Bugzilla tool.
Test cases are written in Testopia tool.
Participated Client Bug triage Call.
Technology
ATG 9.1, Business Control Centre (Content Administration),ATG CSC 9.1,JBoss 4.2 Oracle 10g on Red Hat Linux.
Client: Aveda (Oct-2009 to Feb-2010)
Location: Bangalore, INDIA
Role: Senior QA Tester
Project Description:
The Main Scope of this of the Project is Job Portal. Customer can search and apply the job through job portal. By search the job position by different types of users.
Responsibilities
Participating in Business requirement analysis and worked on Functional Design Specification documents.
Preparation of Test case documents using requirement documents.
Involved in Test Plan & Test Strategy document Preparation.
Tested on Applicant, Manager and Admin Flow module.
Coordinated with Development Team for giving details to fix the bugs.
Analyze and Report the test results to TL on a regular basis.
Involved in Week status report.
Involved in Functional and Regression testing.
Reports the bugs using Bugzilla tool.
Test cases are written in Testopia tool.
Environment
ROR platform
Client: Lexis Nexis (Jan-2009 to Oct-2009)
Location: Bangalore, INDIA
Role: Senior QA Tester
Project Description:
LexisNexis® is a leading global provider of content-enabled workflow solutions to professionals in law firms, corporations, government, law enforcement, tax, accounting, academic institutions and risk and compliance assessment. In LexisNexis US/AU/UK/SG/MY/HK/NZ Bookstore user can order through anonymous users or logged in users.
Responsibilities
Participating in business requirement sessions and If any issues on requirements and will update into Issue Log, will send out to client.
Responsible include creation of test case and Test case execution on android device as well as on apple Ipad
Prepared RTM to keep track of the requirements and the test cases.
Sanity test cases are tested through Selenium tool.
Involved in Order Submission & Order Status Integration Testing
Tested on Profile, Shopping, Cart and Checkout module.
Tested on order fulfillment module.
Performing Ad-hoc, GUI and positive/negative testing.
Coordinated with Development Team for giving details to fix the bugs.
Analyze and Report the test results to TL on a regular basis.
Reviewed the test Case Written by the Team Members.
Involved in Week status report.
Involved in Functional and Regression testing.
Reports the bugs using JIRA tool.
Test cases are written in Testopia tool.
Participated Client Bug triage Call.
Ensuring all records are entered and updated correctly.
Ensuring daily and weekly status will send to client on time.
Environment
ATG B2Commerce, Business Control Centre (Content Administration), JBoss 4.0.5 and Oracle 10g on Red Hat Linux.
Client: Shop Deluxe(Oct-2007 to Dec-2008)
Location: Bangalore, INDIA
Role: QA Tester
Project Description:
Deluxe is one of the top providers of checks in North America. Deluxe have 4 million-plus small business customers. This new site represents a first step toward providing an easier, more convenient way to purchase the business products customer need. Check back often because things will only be getting better. Soon customer will find a wide range of “big business” products and services at “small business” prices: websites, lead generation, logo design, branding assistance and more. Deluxe and its industry-leading brands, including NEBS®, McBee® and Checks Unlimited®.
Responsibilities
Preparation of Test case documents using requirement documents.
Tested on Profile module.
Coordinated with Development Team for giving details to fix the bugs.
Reviewed the test Case Written by the Team Members.
Involved in Functional and Regression testing.
Reports the bugs using Bugzilla tool.
Ensuring all records are entered and updated correctly.
Ensuring daily and weekly status will send to client on time.
Followed the Agile Development process and completed the testing within the scheduled release date.
Technology
ATG B2Commerce, JBoss 4.0.5and Oracle 10g.
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