KATIE GREGSON

*** *********** *** ** ac80a0@r.postjobfree.com

Calgary, Alberta, T2Z 1W4 587-***-****

EXPERIENCE

Zuellig Pharma Corporation March 2015 - May 2018

Operations/ Warehouse

Document Controller

Report to warehouse supervisors, responsible for all documents and procedures in warehouse.

– Compose standard operating procedures (SOP) for warehouse operations, control 35 procedures including hundreds of work instructions, forms and appendices.

– File SOP, hang the forms and appendices in proper places, store other documents such as alarm testing records, pest control reports, certificates in an orderly fashion and by code.

– Set up training room and conduct knowledge tests monthly for applicable employees, as well as collecting and organizing the test data, the biggest group is up to 250 people.

– Follow up and make sure the procedure is always updated. Arrange time table according to audit schedule to remind and collect all signatures in SOP from warehouse supervisors and warehouse director for QA verification. Successfully preparing and distributing 18 procedures for Ministry of Health Audit in another warehouse within 3 days.

– Prepare for bi-weekly audit, answer auditor questions about documents. Team-working with HR, Maintenance and QA departments, successfully passing audits from big companies such as Novartis, Sanofi, GSK

– Answer and solve problems for customers. Communicate with other departments such as QA, shipping and receiving as well as checking warehouse stock on SAP system to satisfy the customers. Receive thank you emails from customer services department every month.

– Report monthly to accounting department about cost of labeling product with translations, and charge suppliers for service. Analyze a large amount of data accurately using excel functions such as subtotal, pivot table

A Dong Restaurant October 2013 – February 2015

Wedding and Conference Center

Sales Executive

Report to sales manager, responsible for sale figures, finalizing contracts and following up customer events.

– Communicate with customers to discuss sales and introduce promotions with positive attitude.

– Set meetings with customers for finalizing contracts and make final deals.

– Photocopy, answer phone calls and emails from customers. Conduct customer surveys and enter data into the computer.

– Report daily and weekly to management. Check emails and remind sales manager of meeting dates, write agenda of the meeting.

– Research competition and help design competitive options for customers. Hoa Sen University (Oct 2009 – Sep 2013)

Business Administration

Bachelor's Degree (GPA 3.27/4.0)

Recognized by WES – World Education Services

Calgary Food Bank 2018 (food drive)

Green Sunday (charity breakfast)

Green Summer (1 month in remote province)

Terry Fox Run 2011 (support cancer patient)

English: TOEIC 680

Listening & Speaking: Advanced Level

Other languages: Vietnamese

Microsoft Office (Word, PowerPoint, Excel, Outlook) Software: SDS, SAP

Ability to Work Under Pressure

Time management

Teamwork

Adaptability

Zuellig Pharma Corporation

Direct manager: Huynh, Khanh Truc

Email address: ac80a0@r.postjobfree.com

Position: Warehouse Supervisor

A Dong Restaurant

Direct manager: Du, Le Nhan

Email address: ac80a0@r.postjobfree.com

Position: Sales Manager

SKILLS REFERENCES

EDUCATION VOLUNTEER

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