System Administrator Software

Dhanistha Bhattacharaya

Email: *******@*****.***

Phone: +91-976*******

Career Objective:

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organizational goals.

Educational Qualification:

Qualification

College Name

BOARD/ UNIVERSITY

Month & Year

Percentage

BSC (IT)

Shankar Narayan College

Mumbai University

07/2016

66.96%

H.S.C

Mother Mary Junior College

Maharashtra State Board

03/2013

50.33%

S.S.C.

St Francis High School

Maharashtra State Board

03/2011

71.64%

Certification:

Completed Professional Software Testing Specialist (PSTS) course from Squad Infotech Pvt. Ltd. Mumbai.

Technical Skills:

1.Manual Testing: SDLC, STLC, Types of Testing, Levels of Testing, Test Cases, Test Scenarios and Defect Reporting.

2.Defect Tracking Tool: Mantis

3.Test Management Tool: Tarantula

4.Functional Testing Tool: Selenium IDE, Selenium WebDriver

5.Performance Testing Tool: Apache JMeter

6.Programming Languages: Basic C++, Java, C#.

7.Database: SQL, Ms SQL Server 2012.

8.Operating Systems: Windows, Linux, Windows Server 2012

9.Web technologies: HTML, CSS, ASP. NET

10. Microsoft Office: Ms Excel, Ms Word and Ms PowerPoint

Projects:

Plus BKSP Toll Limited.

oProject Description: Plus BKSP Toll Limited engages in the improvement of the toll system. It is a website where the user can raise complaint related to the department of the toll system. There are 7 departments like I.T, HR, Administration Toll, Traffic safety, legal and finance in this toll website. The department users are the solution provider which resolves the problem for the particular complaint. The domain administrator is responsible to create login accounts for the different departments and has the rights to lock or unlock the user Account.

oRoles: Participated in test plan, Derived test conditions, Prepared test cases, Reporting defect with Mantis.

Location Based Spatial Queries.

oProject Description: This software is about showing location details searched by the user from the database. Scope of this project is the reduce latency in answering LBSQs and it’s based on peer to peer sharing which to process queries without delay at mobile host using query results.

Front End: JDK (Java Development Tools Kit)

Back End: SQL Server 2005

Team size: 2

Duration: 5-6 months

oRoles: Designer, Developer, Tester

Work Experience: Worked with Aptech LTD As "System Administrator" From May 2017 to December 2017.

Aptech LTD:

It is a leading service provider that conducts online testing for universities & corporate companies

Duration: (May 2017 to December 2017)

Designation: System Administrator

Roles and Responsibilities:

Maintaining systems

Software installation & Configuration

User administration (Setting up & maintaining account)

Monitoring online exams

Preparing exam servers

Answering technical queries

Troubleshooting problems

Performing SQL Mirroring and backups of data

Updating candidate records as per requirement(Using SQL queries)

Restoring Database

Fetching candidates information from database if required using SQL

Project Handles: TISS, CMAT, GPAT, Mahatransco, DU, III, Mahagenco, University exams & many more

Present Company: eClinicalWorks pvt ltd.

It’s a US based company in healthcare domain and contain their own software.

Duration: May 2018(till present)

Designation: Software Specialist

Roles and Responsibilities:

Writing SQL queries for front end applications

Performing database backup

Analyzing server related issues

Troubleshooting problems

Document actions and resolutions within helpdesk ticket.

Identify, investigate and research user questions and problems as well as recognizing, researching, isolating and resolving problems

Respond to incoming tickets using the helpdesk dashboard. In some cases verbal communication were needed.

Detail orientation, technical details, following established processes and reporting QA and developers with the development of new or changes to software.

Personal Information:

Name : Dhanistha Bhattacharaya

Date of Birth : 11th July 1995

Marital status : Single

Languages known: English, Hindi, Bengali

Hobbies : Dancing, Acting, Reading Books

Strength : Confidence, Discipline, Punctual, Leadership Ability

Address : B/17, Jeevan Darshan, Saraswati Nagar, Navghar Rd,

Bhayander East, Thane-401105.

Declaration:

I do hereby declare that all the above mentioned information is true to the best of my knowledge and belief.

Date:

Place: Mumbai

Dhanistha Bhattacharaya

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