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Customer Service Data Entry

December 17, 2018

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Thursday, November **, ****

Dear Hiring Manager,

Please accept this as my expression of interest in the position of Client Service Agent. I currently hold the position of Customer Financial Officer (CFO) at TD/MBNA Corporate Centre. However, I believe I am a good fit for this position. My skills acquired in a high volume Customer Service driven environment coupled with my past work experience at Carleton University with Undergraduate Recruitment.

Furthermore the duties and knowledge acquired in my current position are well aligned with the duties in your job posting. In my current position, I exercise judgment, resourcefulness and initiative in daily problem solving when dealing with customers inquires. I am accustom to working in a deadline driven and a team based environment. This requires great organizational skills with the ability to multi-task, to determine priorities, and to work under pressure in order to meet competing deadlines while adapting to changing environments. I currently handle analytical data scrutinizing existing and potential clients demographics that requires an exceptional attention to detail and accuracy. As well, I possess strong computer skills with an in-depth knowledge of all current software and an excellent working knowledge of Microsoft applications ( Word, Excel, Outlook).

My experiences and responsibilities managing the myriads of day-to-day Customer Service activities have honed my interpersonal skills as well as my written and verbal communication skills along with my research, and analytical abilities. Overall, these skills enable me to build a strong knowledge base along with exercising sound judgment and resourcefulness in the resolution of day-to-day challenges that may occur.

I would welcome the opportunity to meet and further discuss any inquiries. I have enclosed a copy of my resume for examination. I look forward to hearing from you soon.

Thank you for your consideration.


Devon London

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