ARTI SANKHE

Email: ac7zvo@r.postjobfree.com Contact: +1-403-***-**** LinkedIn: www.linkedin.com/in/arti-sankhe

PROFILE

As a Marketing and Sales Manager for India's largest home and office furniture supplier, Godrej Interio, I primarily supported the Sales team with organizing collaterals/marketing communication required for Pan-India Sales and execution/delivery of projects. I am a highly motivated, quick learner who easily aligns with organizational objectives to ensure delivery of timely and quality results.

EXPERIENCE

GODREJ INTERIO, MUMBAI, INDIA

Manager Marketing Oct 2013 – Dec 2017

Assistant Manager Marketing Dec 2010 – Oct 2013

COORDINATION & CUSTOMER SERVICE

-Developed sales and marketing collaterals, including internal and external communications like catalogues for print and digital channels to support customer growth and ensured timely availability of the same to field teams.

-Supported the front-end sales team for project enquiries and pre-sales support for Interiors Projects. Coordinated and responded to RFPs for projects (ranging from $10 to $20 million each) to aid growth in enquiry generation.

-Coordinated with 16 field teams pan India and Head Office teams (Design, Purchase & Projects) to facilitate achievement of Business Objectives (96% on Billed sales & 105% on Order booking).

-Resolved & corrected issues raised at different stages of Order Management for the External & Internal customer service teams pan India.

-Processed Vendor & Contractor Payments and filing communication records for the same.

Being one-point contact for Interiors business have won several accolades for prompt support and clear communication to all stakeholders as a part of customer service.

DATA MANAGEMENT, ANALYSIS & REPORTING

-Custodian of all the data, including sales/commissions/profits/incentives numbers.

-Generated and analyzed MIS on database w.r.t leads generated, desired sales, order booking, billed sales, inventory and receivables for respective trends.

-Conducted periodic reviews with regional heads and teams w.r.t to the above for improvising the trends and assisting with needed support from the Head Office.

-Analyzed the Profit & Loss (PnL)Statement on Monthly basis to ensure the yearly targets are met and profits are improved.

Have been able to successfully analyze the PnL statement and identify the profit leak areas for further monitoring and controlling, leading to a 6% increase in reported gross margins.

PROCESSES, COMPLIANCES, AUDITS & BUSINESS EXCELLENCE

-Worked closely with cross functional teams to streamline business processes and documented procedures to achieve time and resource efficiency optimization.

-Participated in the internal and external audits for facilitation of ISO compliant certification of the organization.

-Involved in the documentation of the Application Document for the CII Exim Bank Business Excellence Award and participated in the audit for the same.

Achieved time and efficiency optimization by improvising existing processes and automating manual processes.

Part of the team which worked towards the organization receiving the highest recognition for Business Excellence “The CII Exim Bank Business Excellence Award” amongst the participating 25 leading organizations in India.

ADMINSTRATIVE SUPPORT

-Organized and managed all the team events & meets for Interiors Business.

-Tracked performances of regional sales teams, verified & evaluated their performances for sales incentives.

-Maintained supporting documents for records and retrieval.

-Mentored and led a dedicated sales team of 8 people pan India to achieve above.

-Inducted and trained over 50 Project and Sales recruits over a period of 4 years.

Have been appreciated for being resourceful in administrative support to the field teams

OTHERS

-Automated quote sheets using advanced excel techniques to eliminate errors and save time.

-Identified and documented every case for a given RFP. Thus, eliminated chances of rework or additional efforts in responding in timely manner.

-Improved Systems for Billing Approvals/ Vendor Payments cycles and ERP migration.

-Actively contributed to the “KAIZEN” initiative at management level.

KNOWLEDGE, SKILLS & ABILITIES

-Proficient and advanced user of MS Office (Word, Excel, Outlook and Internet Explorer) and Google Suite (Google Docs, Gmail and Chrome)

-Advanced user for ERP and CRM systems like Baan and Infor

-Able to operate all office equipment like desktop as well as Multi function devices (Print, Scan and Copy, Fax), finishing machines like Postage, Stapling and Punching as well as Laminating devices

-Excellent co-ordination, organization and multi-tasking skills with an eye for detail.

-Excellent written and verbal communication skills with fluent English (IELTS score of 7.5), Hindi, Gujarati

-Focused customer service to internal as well as external stakeholders

PROFESSIONAL DEVELOPMENT*

-Result orientation with execution excellence

-Innovation and creativity

-Managing transition to Higher Bands

-Business analytics tools & techniques

-Advanced MS Excel, MS Power Point & Presentation Skills

*Workshops attended as a part of Training & development

EDUCATION

Bachelor of Chemical Engineering University of Mumbai (India) 2007

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