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Office Assistant Customer Service

Lexington, Kentucky, United States
December 17, 2018

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GRACE PENTECOST C: 859-***-**** 366 Nottingham Rd, Lexington, Kentucky 40517


Well-organized Front Office Coordinator prepared to take the next step with a new team in Lexington. Highly motivated and efficient with outstanding communication skills and proficiency in Microsoft office and excel. Technically savvy, friendly, punctual, and always prepared for a challenge.


Front office management

Hospitality services

Microsoft Office

Time management

Adaptive team player

Customer- and service-oriented

Outgoing and enthusiastic

Excellent communication skills


Lexus of Lexington Lexington, KY

Front Desk Receptionist / Office Assistant

07/2018 - Current

Maintained reception area in orderly manner to provide visitors with a positive first impression of the company.

Managed clerical needs of company employees, including copying, faxing and file management.

Sorted and distributed business correspondence to correct department or staff member.

Answered calls in a pleasant, calm voice and directed them to the proper individuals.

Mod Pizza Lexington, Kentucky

Shift Manager

09/2016 - 07/2018

Helped employees operate productively and stay on task to meet business and customer needs.

Established and managed effective controls for labor and inventory costs.

Adhered to all company food, safety, quality and sanitation policies.

Managed customer service by training staff, overseeing operations and resolving issues in a timely manner.

City Barbecue Lexington, Kentucky

Catering Server

02/2015 - 09/2016

Prepared individual condiments and dispensers for transportation to catering locations.

Praised by management for being a fast and efficient worker, requiring little supervision.

Assisted servers and dining room hosts, quickly responding to guests' needs.

Checked on guests to ensure satisfaction with each food course and beverages.

Education and Training

Henry Clay High School Lexington, KY

High School Diploma


Bluegrass Community and Technical College Lexington, KY

Associate of Science in Business and Marketing


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