David Daigle

Milford, NH 603-***-**** ac7zo7@r.postjobfree.com

CAREER PROFILE

Over twenty-five years experience in software development.

Highly experienced in project management and modern development methodologies.

Managed a software / firmware integration and core services department.

Skilled and dedicated to Process improvement activities as defect prevention, ISO9000 and inspection coordination.

PROFESSIONAL EXPEARIENCE

2015 to 2018 EXTREME NETWORKS, INC., Salem, NH

Project leader, Core Services Group, Senior Network Engineer

Led sustaining engineering team for Enterasys Networks EOS product line.

Reproduces customer issues and provided quality resolutions.

Responsible for timely release images of EOS products.

1998 to 2015 EXTREME NETWORKS, INC., Salem, NH

ENTERASYS NETWORKS INC., Salem, NH

CABLETRON SYSTEMS, INC., Merrimack, NH

Project leader, Core Services Group

Led group of 3 engineers developing and maintaining company wide Core components, including RMON, Call Accounting & system traps.

Led task team in the support and development of JAVA based VLAN tools.

Coordinated development schedules and tracked schedules according to plan.

Interfaced with product support to analyze, recreate and correct customer reported problems.

1997 to 1998 CABLETRON SYSTEMS, INC. Merrimack, NH

Acting Manager, Core Services Department

Managed department of 20 to 25 software engineers.

Responsible for company wide Diagnostics components including coordination with manufacturing to facilitate process improvements.

Responsible for company-wide Core components, including RMON and Call Accounting.

Coordinated schedules to successfully develop, integrate, qualify and release switched based products.

Utilizing ‘War room meeting’ techniques, interfaced with Product Support, Quality Control and Development terms to analyze, prioritize and resolve critical customer and test cycle issues.

Wrote and conducted employee performance reviews and mentored project leaders as they developed reviews for their teams.

Responsible for department salary reviews and budget plan proposals.

Responsible for employee acquisition within the department.

1994 to 1997 CABLETRON SYSTEMS, INC. Merrimack, NH

Project Leader, Core Services Department

Responsible for Software / Firmware integration and deployment of Switched based Network products including Ethernet, FDDI, and ATM technologies.

Responsible for the scheduled implementation of enhancements to Core components.

Responsible for development and maintenance of terminal based management of Switched based network products.

1992 to 1994 BULL WORLDWIDE INFORMATION SYSTEMS, INC. Billerica, MA

Sr. Software Analyst

Developed and maintained a forms presentation package in ‘C’, utilizing 3rd party terminal management software, in a UNIX environment.

Provided vendor evaluations of proprietary to UNIX conversion packages. Including visiting vendor site, learning vendor tool sets and writing vendor evaluation reports.

1989 to 1992 HONEYWELL BULL INFORMATION SYSTEMS, INC. Billerica, MA

Sr. Software Analyst

Maintained proprietary Network Terminal Drivers and Lan Provider Module.

Process Inspection Coordinator – Coordinated, participated and analyzed in-house work-products inspections.

Corrective Action Administrator – Established and coordinated ISO Level 5 Defect statistical analysis designed to detect and eliminate programming errors based on statistical analysis.

1972 to 1989 HONEYWELL INFORMATION SYSTEMS, INC. Billerica, MA

Sr. Software Analyst

Developed and maintained a terminal emulation package providing customers with ease of transition when upgrading terminals.

Developed and maintained a forms generation and management package allowing the user to create and manage data entry forms for customer applications.

Provided customer support both in the U.S. and Europe, involving visiting of customer sites and direct customer intervention.

Interacted with French development team on joint development projects.

COMPUTER SKILLS

Languages: C++, Object Oriented Design, C, Assembler and Cobol

Operating Systems: Windows and UNIX Operating Systems

Office Productivity Tools: Microsoft Word, Microsoft Project, Microsoft Outlook

AWARDS

Engineering Achievement Award; 1985 – Honeywell Information Systems, Inc.

Quality Award of Merit; 1989 – Honeywell Information Systems, Inc.

Performance Award; 1992 – From Bull Information Systems, Inc.

Team Quality Award; 1992 – From Bull Information Systems, Inc.

Team Quality Award; 1992 – From Bull Information Systems, Inc.

Achievement Award; 1996 – From Cabletron Systems, Inc.

Achievement Award; 1997 – From Cabletron Systems, Inc.

EDUCATION

Southeastern Massachusetts Univeristy BS Degree - Management

Contact this candidate