Kayla Mosser

*** ********* **, ***. *** West Columbia, 29170 Cell:803-***-**** ac7yxj@r.postjobfree.com

Professional Summary

Motivated customer service specialist with over 4 years retail experience in a fast-paced, team-based environment.

Skills

●Cash handling and management

●Goal-oriented

●Positive and friendly

●Strong conflict resolution skills

●Detail-oriented

●Retail merchandising experience

●People-oriented

●Excellent work ethic

Work History

Sales Associate/Cashier, 08/2013 to 05/2014

Fred’s- Bamberg, SC

●Answered product questions with up-to-date knowledge of sales and store promotions.

●Greeted customers entering the store to ascertain what each customer wanted or needed.

●Described product to customers and accurately explained details and care of merchandise.

●Earned management trust by serving as key holder, responsibly opening and closing store.

●Politely assisted customers in person and via telephone.

●Bagged, boxed or gift-wrapped sold merchandise per customer’s request.

●Handled money sufficiently.

Seasonal Package Handler, 09/2015 to 01/2016

UPS- West Columbia, SC

●Loaded, unloaded and transported cargo weighing up to 70 pounds between terminals and aircrafts.

●Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documents to management.

●Stocked aircraft cabin interiors for flights with packages

●Kept conveyor belts running sufficiently

●Worked in a fast pace environment

Cashier/Server, 01/2016 to 04/2017

Rush’s- West Columbia, SC

●Consistently provided friendly guest service and heartfelt hospitality.

●Operated the drive-through window and sales register quickly and efficiently.

●Demonstrated integrity and honesty while interacting with guests, team members and managers.

●Maintained high standards of customer service during high-volume, fast-paced operations.

●Cross-trained and coordinated scheduling with team members to ensure seamless service.

●Prepared fountain drinks and ice cream items.

●Greeted customers and provided excellent customer service.

Patina’s Cleaning Services, 03/2016 to Current

CO-Ownership/Self Employed- Lexington, SC

●Cleaned in and around the buildings, prioritizing safety at all times.

●Thoroughly scrubbed and cleaned bathroom fixtures and partitions.

●Dismantled, cleaned and replaced light fixtures.

●Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.

●Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.

●Spot cleaned furniture and carpet.

●Steam cleaned and shampooed carpeted areas

●Collected, sorted and transported recyclable materials.

Water Park Staff, 05/2017 to 08/2017

Crown Reef Beach Resort and Waterpark- Myrtle Beach, SC

●Monitored children and adults

●Ensured my safety and the safety of others

●Cleaned water slides and surrounding areas

●Organized pool floats/equipment

Cap Team 2 and Layaway and Site to Store

Walmart- Walterboro SC, 07/2018 to Current

●Loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves.

●Operating computers, registers and cash handling

●Greeting customers, locating products, price-checking items

Education

High School Diploma: 2013

Bamberg-Ehrhardt High School- Bamberg, SC

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