Monica Tort
Fort Worth, TX
ac7yof@r.postjobfree.com
To benefit an organization that can use an enthusiastic, resourceful professional Office Specialist who offers effective communication skills, a high level of integrity and a very positive and professional attitude.
Authorized to work in the US for any employer
Work Experience
System pack/configuration
Dhl logistics - Fort Worth, TX
January 2018 to Present
Processing shipment orders to go out internationally Fulfillment Associate
Amazon - Haslet, TX
March 2017 to Present
Fullfilling orders
Externship
Save Home Health - Corpus Christi, TX
August 2014 to October 2014
Scan all patient charts picked up from each floor on a daily basis
Record and date every patient chart daily
Worked front desk, answer phones, look up patient information, fax patient records, and handle payments
registry
Explain and pass out paperwork to be sign by the doctors
Pick up paper work and verify all information was properly signed
make copies of Texas DL and Social Security
Input all data information on spreadsheets
Customer Service Representative
APAC/verizon wireless accounts - Corpus Christi, TX 2011 to 2012
Take incoming customer calls
Handle high bill complaints
Handle disconnect issues for non-payment
Handle re-connects
Bill adjustments
Set appointments for service techs to meet with customers
Send out meter tampering investigation orders
Handle new connect orders, disconnect orders and relocation orders Education
Medical Office Specialist Program
Kaplan College - Corpus Christi, TX
2014
Victoria College - Victoria, TX
1992
High School Diploma
Waco High School - Waco, TX
1989
Skills
Microsoft Office, excel,PowerPoint, Packing, Shipping, Warehouse Associate, Picker Packer Awards
Directors list
Academic excellence recognition
Certifications/Licenses
Security Clearance
November 2016 to November 2018
Additional Information
Skills
Patient Care
Vital Signs
Charting
Microsoft Word
10 key35NPM
Data Entry
ICD-9 and CPT Coding
Microsoft PowerPoint
O.S.H.A. Trained
Medical Insurance
C.P.R. and First Aid Certified
60 WPM
Medisoft
H.I.P.A.A. Certified
Records Management & Ethics
Microsoft Excel
Manage Supply Inventory