Data Entry Management

Nicmo Salah Phone: 613-***-****

****-**** ************* ** *****: *****.*****@*****.***

Ottawa ON, K1V-8Z

Objective

Seeking to obtain a position where I can further contribute within an organization that will enable me to develop and maximize the skills and knowledge that I have acquired through both academic and practical training.

Summary of Qualifications

Experienced working several positions in CRA

Clear understanding of privacy and confidentiality

Exceptional knowledge of policy and procedures and resources

Highly motivated self-starter who takes initiative with minimal supervision and supportive team player

Demonstrated depth of knowledge and experience working with computer software and applications

Ability to build and maintain productive relationship and communication effectively with client, staff and management in the agency

Education

Small Business Management 2001-2003

High School Diploma 1993-1997

Employment experience

Notice Production Clerk - December 12, 2012 to October 05, 2018

Processing multiple manual notice penalties for T1, T2, T3, TFSA, Loss Determination and Charities all for different timeframe

Responsibilities involves sorting returns, posting returns in AAC system, typing returns in ACO system, type checking notices and also recapping and quota

Work involves dealing daily with high volume of priority workflow which involves a large debits or refund amounts

Maintained and update files relates to taxpayer

Provided general information, guidance and explanations with employees

Reviewed and directed inquiries

Resource Officer for T3 Ident - February 27, 2012 to June 30, 2012

Trained and coach new/repeaters employees for T3 Ident program

Collaborated with management the manual procedures

Initiated the training session

Provided resources and help employees on technical question and problem

Identified training needs of employees to team leader

Review employees work and providing feedbacks

T3 Ident Clerk – March 18, 2011 – December 11, 2012

Sort returns based on workflow type

Reviewed returns, schedules, forms, correspondence and related document to ensure relevant data was correctly completed

Comparing information in system using ATS system

Sorted and distributed incoming correspondence and returned mail, researched and filed documents in order to ensure that they were delivered to the proper location

Assigned work daily to T3 assessing teams

Provided daily inquires obtaining information and updates

Played a role of informing HQ during visit to the site

Claimant Assessor / Data Entry - January 06, 2007 – March 11, 2011

Davis & Henderson Company

Analyzing and processing medical claims for PSHCP

Entered and updated information and checking it for validity of the document

Line Assembler -1999-2001

JDS Uniphase

Testing wide range of fiber optic devices that were used in telecommunications and cable television industries

Skills

Good interpersonal skills

Great organizational skills

Good communication skills

Excellent time management skills

Work co-operatively with team members

Knowledgeable

Reference available upon request

Contact this candidate