Prem Prasad Sharma

Toronto, Ontario, M*H *X* ac7ynp@r.postjobfree.com

https://www.linkedin.com/in/premsharma90025/ +1-647-***-****

EDUCATION

Business Management - Entrepreneurial Enterprise (Sept 2017 – Aug 2018)

Humber College, Toronto, Ontario

•Relevant Courses: Strategic management, Marketing management, Human Resource management, Capstone, Business Research, Operations Management, MS Office.

Bachelors in Business Administration (Aug 2010 - July 2013)

Jain College, Gwalior, India

•Relevant Courses: Accounting for Managerial Decision, Business Legislation for Management, Business Mathematics, Business Statistics, Managerial Economics.

EXPERIENCES

CUSTOMER RELATIONSHIPN AGENT

MIRATEL SOLUTIONS INC, NORTH YORK, ONTARIO (Oct 2018 – Present)

First point of contact for customers.

Solved problems over phone.

Take and process orders.

Sales through outbound calls.

INTERNATIONAL TRADE AND MARKET INTERN

FIRSTCHOICE CANADA, NORTH YORK, ONTARIO (May 2018 – Aug 31)

Worked in 4 to 5 tender everyday which resulted in award of 3 tenders.

Did market research for procurement.

Managed necessary documents and online forms.

Effectively prepared RFQ’s and RFP’s

Hands on Practice on import export strategies.

Negotiated with clients and vendors.

Trained one new intern

MARKETING ASSISTANT (August 2013 – July 2017)

SAGARMATHA DEVELOPERS, SILIGURI, INDIA

-Worked on 2 building projects and one vacant land selling project at a time.

-Undertook daily administrative task to ensure the functionality and coordination of the department’s activities.

-Solved customer’s problems mainly related with mortgages.

-Trained new hires.

-Planned and negotiated media buys, both print and digital.

-Assisted manager and kept track of manager’s Schedules for meetings.

-Have worked closely with other functions such as advertising, market research, production and sales.

SKILLS

MS Office (Word, Excel, PowerPoint) Teamwork

Initiatiator Responsible Strong communication

Management Empathy Problem Solving

Phone etiquette

Mathematics Quick Learner

VOLUNTEER EXPERIENCE

•Volunteered with social organization in my hometown to spread Awareness on Drug Abuse and HIV/AIDS.

•I have taken initiative in fund raising to help our neighboring country Nepal when it was hit by massive earthquake in April 2015.

Declaration: The above mentioned information are true as best to my knowledge.

References can be provided on request.

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