Professional Summary

Skills

Work History

M T

**** *** *** ****, *******, TX 76021 • Cell: 214-***-**** • ac7ymt@r.postjobfree.com

* Focused sales professional highly effective in establishing and maintaining relationships with potential and existing clients. Extremely motivated and ambitious.

* Inside Sales Representative with a strong work ethic, exceptional sales skills and a successful track- record of growing sales revenue. Results-oriented Sales

* Representative with a track record of meeting customer needs.

* Highly motivated, strong leadership skills, team contributor

* Strong organizational and detail-oriented skills

* Demonstrated ability to acquire and apply

knowledge rapidly

* Effectively handles multiple tasks

simultaneously

* Self-motivated

* Dedicated team player

* People-oriented

Inside Sales Coordinator, 06/2013 to 01/2018

VFC Lightning Protection-Tx – Grapevine, TX

* Managed and recorded all leads from outbound telephone marketing.

* Set up new accounts, established customer credit, and set up payment methods.

* Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.

* Managed Quote Requests

a. Identify if additional bidders should be contacted

* Distribute Completed Quotes to customers

a. Updated electronic files with bidder list

b. Manage changes, addendums, and special requests

* Follow up on all quotes

a. Created Excel Spreadsheet to monitor all jobs

(pending, won or lost)

* Product Approval campaign with Electrical Engineers a. Identify Electrical Engineers and email approval package.

* Marketing Coordination

a. Email campaign follow-up and forward

Education

* Organized company files and creating support system to decrease workload and increase productivity of account managers.

Office Manager, 10/2011 to 06/2013

VFC Lightning Protection-Tx – Grapevine, TX

*Process Contracts

*Microsoft Outlook, Excel, Access, SharePoint

*Change Orders

*Pre-qualifications for Sales

*Copy, fax, scan, file and Fed Ex

*Ordered all office supplies including ink cartridges, toner, and paper.

*Answered telephone inquiries from clients, vendors and the public.

*Made travel arrangements for management and executive staff.

*Managed executive calendar and coordinated weekly project team meetings.

*Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

*Maintained Crew timesheets and income - weekly

*Constructed Operations Manuals per project

Account Manager/Billing Analyst, 06/2002 to 07/2008 CorVel Corporation – Addison, TX

* Analyzed departmental documents for appropriate distribution and filing.

* Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

* Created boardroom and courtroom multimedia presentations including video depositions for enhanced understanding.

* Provided customer services for new and established accounts

* Responsible for interacting with customers on a executive level

* Rolled out all product lines, which included Managed Care Division, Claim offices and Corporate staff

* Determined marketing giveaways

*Presented information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions and product lines sales

* Maintained a strong understanding of the Texas fee schedule along with various other states in order to analyze bills for price reductions with a high average of accuracy.

*Communicate and travel for nationwide clients.

High School Diploma: 1987

Permian High School - Odessa, TX

Worker\'s Compensation Insurance License, Employers Liability: Leonard\'s Training Program - Pantego, TX

Continuing education in Workers Compensation - received Worker\'s Compensation Insurance License

Certifications

*Completed Course on Insurance Regulations & Ethics

* Completed Course on Insurance Consumer Protection

*Completed Course on The Duty of Good Faith and Fair Dealing

*Completed course in Word & Excel and classed Common Accounts Payable Systems

* Completed course in Claims Software for processing and editing

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