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Customer Service Office Assistant

Lancaster, California, United States
December 13, 2018

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***** ******* *** ********, ** ***50


Date of Birth: January 21, 1992

Contact Cell Phone: 747-***-****


● Fast Pace worker

● Typing Skills

● Appointment Scheduler

● Registered Forklift Driver

● Operate a Prime Mover

● Team Player

● Computer Literacy

● Knowledge of Microsoft Office (Word, Excel, Outlook) Windows 10

● Office Duties

● Organizing Skills

● Good Communication Skills

● Patient Customer Service

● Answering Phone Calls

● Email Duties

● Machine Shop Skills

● Warehouse Duties

● Shipping and Receiving duties

● Quality Inspection Tools Such as Caliper

● Electric Tools, Hand Tools

● Read Job Blueprints

● Assembly Work

● Office Assistant

● Inventory Skills

● Multi-Tasking Skills

● Editing Programs / Film Editing / Camera Skills / Video Editing

● Strong Interpersonal Skills

● Assisting with Sale Processing

● Quick Learner

● English and Spanish Speaker

● Positive Attitude

● Friendly

● Good with Helping Others

● Learning New Things

● Receptionist Experience

● Effective Written and Verbal Communication


Stoll Metalcraft Inc.: 24808 Anza Drive, Valencia, Ca. 91355

Job Occupation:Assembly Work & Machine Shop

Date: November 2011 September 2013

● Used power tools and a punch rivet machine to build metal medical trays.

● Use turnkey solutions, use caliper for own inspection, read job blueprints.

● Productive with the Assembly Line, Fast Pace Work.

● Operated CNC HAAS Milling Machine, made sure Machine was clean before doing the Set Up, Did different Set-Ups for different Orders. Read the programming to double check – before running the machine. Once one part was done, checked the dimensions, check the radius, Given from the blueprint. (used caliper to inspect each part). Checked the Coolant and Cleaned out the scrap from the machine. Changed the Mills and Drill bits. Lathes.

● Operated Haeger Machine, Operated the HAAS.

● Did setups on machines that were setting up for airplane parts/ Medical parts.

● . Changed the Mills and Drill bits. Lathes.

● Used power tools to deburr stainless steel airplane parts. Walker Zanger Inc.: 16719 Schoenborn Street, North Hills, Ca. 91343

Job Occupation: Sample Associate & Office Work & Sales

Date:April 2014 November 2016

● My job duties here at Walker Zanger was to make sure there was samples for clients, professional sales, and other branches.

● To do that, I cut tile, granite, marble, quartzite, travertine, limestone, onyx stone, etc.

● Made sample cards, made labels, worked with different types of label programs.

● Printed documents – of new tile information.

● Organize the sample room & Did inventory in my sample room.

● Made Orders on material that I needed.

● Replied to Emails, to help clients, other employees from different branches.

● Answering phone calls, helped clients with the information they needed.

● Shipped out samples to other branches, and clients.

● Shipping duties

● Drive a forklift and prime mover.

● Slab yard duties

● Worked with different computer programs

● Being productive and having good multitasking skills was the key here at Walker Zanger.

● Helped out walk –in customers in the showroom.

● Customer service duties

● Fast typing skills (40 WPM).

Heartland Computers Inc. – 1000 Ridgeview Drive Mchenry I.L. 60050

Job Occupation: Shipping & Receiving

Date: October 3, 2017 – August 17, 2018

Working with programs such as, ConnectWise & Shipping Program Starship, and Excel

My Priority was to Receive each Mobile Computer into the system ConnectWise, making sure each unit was with a Contract from our customers or Create Tickets for many units that needed to be serviced for repairs.

Shipping duties was a fast pace environment, each Handheld Device, Printers, Mobile Computers, ETC. Had to be shipped out properly and secured. Along with the Units Ticket information.

Consistent Shipping info was to be entered, Each Service ticket and Order Ticket has certain information to input in their system. Double checking if Tracking Number, Cost and Value of the shipments were correct.

Warehouse duties, Unload Trailer, Email communication on shipments being sent out.

Fast pace work environment & Organizing work area. EDUCATION

High School Diploma: John Francis H. Polytechnic (2007-2010) ACKNOWLEDGEMENTS

Anything that target my skills will be a success.

Willing to learn anything and challenge myself.

Providing the best customer support and keeping a positive energy.

To grow into a business or anything to be successful.

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