Helena A. Lewis

M: 347-***-**** E: ac7ymj@r.postjobfree.com

Summary of Qualifications

Over 10 years’ experience in Office Support

Great interpersonal skills

Knowledge of Microsoft Excel, Word, and Internet plus ability to learn new software

Experience

Tabernacle of Praise Brooklyn, NY

Office Support 2/18-Present

Create spreadsheet for purchase items

Interact with various staff

Answer phones and take messages

Tompkins Park Neighborhood Senior Center Brooklyn, NY

Office Support 9/17-1/18

Answered phones and took messages

Lead various workshops with seniors

Blue Steel Driving School Brooklyn, NY

Office Support (Internship) 2/17-6/17

Scheduled appointments using Appointment Plus an online program

Met and greeted students and staff

Handled incoming calls

Senior Citizens League of Flatbush Brooklyn, NY

Clerical Aide 10/16-2/17

Interacted with seniors and staff, scanned seniors’ cards and helped serve seniors lunch

Operated office machines, such as photocopiers

St. Stephen United Church of God Brooklyn, NY

Clerical Aide 3/16-10/16

Entered and managed date for local database; verified identities of pantry participants for accuracy

Updated Work Experience Program (WEP) roster and schedule for participating workers

Sored files and maintained alphabetical, numerical, and subject filing systems

Young Israel Senior Services of Midwood Brooklyn, NY

Clerical Aide 8/15-3/16

Entered data regarding seniors into nyc.peerplace.com

Interacted with various staff members, seniors and visiting executives for meet and greet

Scanned seniors’ cards and helped serve seniors lunch

Operated office machines, such as photocopiers and personal computers

Reviewed and evaluated client intake documents, forms, and applications for accuracy and completeness

Rosetta Gaston Senior Center Brooklyn, NY

Clerical Aide 3/14-5/15

Interacted with seniors and served lunch

Managed incoming calls and messages as needed

New York City College of Technology Brooklyn, NY

Office Assistant: Student Support Service 6/06-6/10

Scheduled students’ intake appointments with advisors and copied various documents

Gathered components to create intake packages for mass mailings

Answered phones and took messages

Receptionist-Human Service Department 9/03-5/06

Organized curriculum materials

Responded to students’, inquiries, answered phones and took messages

Gathered printed materials for mass mailings and maintained general office files

Education

The Hope Program Brooklyn, NY

Career Enhancement-10 Week Training 2/17-8/17

Courses in: Customer service skills and principles, conflict resolution, adaptability, problem solving, written and interpersonal communications, public speaking, workload management and managing the customer

Computer literacy: Microsoft Windows, Word, Excel email and Internet, OSHA 10 hour General Industry Training

Global Business Institute Far Rockaway, NY

Computerized Office Specialist (Diploma) 10/12

New York City College of Technology Brooklyn, NY

Associates Degree in Industrial Design 10/09

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