Sindhuja Narasimhan Phone No:988-***-****
PROFESSIONAL SUMMARY
Experienced developer with 10+ years of experience in Banking and financial services and reconciliation
Good understanding of overall reconciliation process and Transaction Lifecycle Management (TLM)
Experienced in projects involving multiple technologies such as Oracle PL/SQL Programming, Unix shell scripting.
Hands-on experience in requirement gathering, Analysis, Design, coding, Testing, Business UAT support and production support
Proactive individual with critical thinking, excellent problem solving, good communication, interpersonal and alliance building skills
WORK EXPERIENCE
Organization
Duration
Cognizant Technology Solutions (Current Employer)
Sep 2008 - Till Date
EDUCATION
B .E ECE – 2007
TECHNICAL SKILLS
Skills
Description
Technologies
Unix shell scripting
Reporting Tool
Crystal Reports
Databases
Oracle 9i/10g, PL/SQL Programming & Performance Tuning skills
Scheduling Tool
Control M
TLM Tools
TLM 2.7 Recon Admin, TLM 2.6 Design Studio, TLM Smartschema, TLM SmartStudio, TLM Security Admin, TLM Webconnect
Project
TLM Application Support
Role
TLM Production Support
Duration
Aug 2011 – Till Date
Client
Northern Trust
Software
Unix shell scripting, Oracle PL/SQL procedure, Crystal Reports, TLM Recon Admin, TLM Design Studio, TLM Webconnect, TLM Smartstudio, TLM Smartschema
Responsibilities
Provided technical support to programmers
Handled production, scheduling and processing as well as job abends
Ensures SLAs were met and serve as point of escalation
Identified manual processing deficiencies and instituted automation techniques which reduced manual labor and increased workflow efficiency
Ensuring reconciliation processes are completed on time and thereby ensuring smooth processing
Supported team effort in addressing UNIX/Oracle DBA issues
Wrote complex SQL statements providing backend solutions to production issues, monitoring and reporting
Performing health check on TLM engines, databases, reporting console and the operating system
Liaised with other application support team and internal/external business partners to understand business demands/needs and to provide quick resolution
Lead problem resolution and conduct root cause analysis and established processes that will help incident prevention
November 2008 – July 2011
Role: Developer
Gather business requirements for Recon Application
Developed in-house reusable modules to be used internally for NT developers
Involved in all phases of SDLC - Analysis, Design, Review, Development, Requirement Traceability Matrix (RTM), UTC preparation and Unit Testing for the modules developed. Also provided support for System Integration Testing (SIT) and Business UAT and implemented the same in Production
Analyzed the project requirements and feasibility of implementing the same in Transaction Lifecycle Management product
Developed batch jobs using Control M for various business requirements.
August 2011 – March 2012
Role: Production Support
Addressed user queries, worked on Dockets, enhancements and bug fixes.
Performance tuned various PL/SQL procedures and have brought down the run time of the background jobs.
Developed an automated UI which included back-end Unix Shell scripts and Oracle SQL queries.
Enhancements done for many of the Crystal reports, based on business requirement.
April 2012 – September 2014
Role: Production Support – Onsite Counterpart
Worked closely with the Clients in client location and have received direct appreciations from them.
Involved in all Unix maintenance activities pertaining
Developed an automated UI which included back-end Unix Shell scripts and Oracle SQL queries.
Enhancements done for many of the Crystal reports, based on business requirement.
Personal Details
Date of Birth: 19-Apr-1986
Nationality: Indian
Declaration
I hereby declare that above furnished information is true to the best of my knowledge and belief
Place: Chennai
Date:
(Sindhuja N)