Engineer System Administrator
Resume:
Boris
Milanovic
phone +381*********
address: Svetozara Miletica 82, Bečej
e-mail: ac7xxz@r.postjobfree.com
LinkedIn: https://www.linkedin.com/in/borismilanovic info: Cerified System Administrator Boris Milanovic Work experience
Technical Support with Programming Knowledge
JotForm INC. November 2018 - December
2018
IT & computers
Information technology
Temporary/Freelance
I was providing technical and customer support for JotForm INC. for over a month, actively, which is logged in the 'UpWork INC' profile. I was a candidate that passed all rigid testings, worked, but since they've moved me to the position where I couldn't settle up, I've terminated the contract with them in the nesting period. The original work was to provide technical support for their webmaster tool( online form builder), and 3rd party integrations guides, providing 'step-by-step' guides in the replies to the customers. I've gained a '5-star' feedback from them, as I with most of my clients; getting the 4-to-5 star of 5 possible. Remote Network Engineer Level 2 System Administrator FirstByte Cloud Technologies Solutions, SAN JOSE, USA October 2018 - November 2018
IT & computers
Information technology
Temporary/Freelance
Worked as Network System Administrator, covering full customer and technical support for Microsoft Azure and Microsoft 360 products for about a month. IT Network Expert Engineer
WATCO Group PTD LTD February 2017 - February
2017
IT & computers
Research and development
Temporary/Freelance
WATCO Group PTD LTD the last company that I worked as a freelancer. I this company that mainly does research of mining products, I was in charge to make and realize linear and diagonal networking diagrams via professional network diagram drawing application
With 2 floors in which I had to represent wiring up various versions of Windows into new networking LAN Windows Server 2008 Standard R2 network Done and achieved all so good that I have got strong 5-star feedback. Now my goal is to settle in one good company and be part of a team as a good team player and individual
Technical Support Engineer/System Administrator
CopperEgg, Corporation January 2014 - April 2014
IT & computers
Information technology
Temporary/Freelance
Started from a position of Technical Support Network Engineer Tier 2 I have past experience and skill tests while working on advanced CRM systems and CS portals
Used and worked on incoming and outgoing calls
Worked and done technical support for their SaaS product "RevealCload" Customer Support for same SaaS product
Based in USA, TX, Austin with co-founder Scott Johnson, "CopperEgg" Corporation, gave me a position very close to Mr. Johnson being his right hand. Now CopperEgg Corp. is IDERA INC.
Help Desk Specialist ( Level 2 )
TIZMA D.O.O (NCR Serbia) NCR Corporation December 2011 - February 2012
IT & computers
Information technology
Full time
I have started as one of the youngest tested and certified experts as I started working with 21
NCR Corporation in Serbia gave me a huge take away as I got realized my communication skills,
Sharing and implementing my advanced IT skills
Also whats good my ability to picture to customers issue on the NCR PoS machines at TESCO, UK.
Education
Comprehensive School in Becej
Graduate of Comprehensive School to 2009.
IT Deptartment
Degree rated with 4,33/5,00 .
ITAcademy
Certified System Administrator to 2012.
Network Administrator
Also, I passed testings for English: Upper Intermediate certification. Computer skills and technologies
System Administration for IT Network Infrastructure - Advanced Technical Support Level 2 - Advanced
Help Desk Specialist Level 2 - Intermediate
tcp/ip - Advanced
Linux - Intermediate
MySQL - Advanced
phpMyAdmin - Advanced
Virtualization - Advanced
LAMP - Advanced
UDP - Advanced
VoIP - Advanced
SIP Server Administration - Advanced
MailChimp - Intermediate
Microsoft Office products - Advanced
Languages
Serbian - Native
English - Advanced
Hungarian - Beginner
Courses
English: Upper Intermediate
Skills for self-planning and delegation of work
Good presentation skills
Skills
System Administration
Microsoft Operating Systems
Network Administration
Microsoft Office
Windows Server
Help Desk Support
Network Security
Wireless Networking
BMC Remedy
English
Customer Support
Technical Support
Translation
MySQL
Microsoft SQL Server
Google Analytics
Web Analytics
Blogging
Writing
Programming
Adobe Photoshop
Remote Infrastructure Management
Cisco Technologies
Network Architecture
Network Load Balancing
Hyper-V
Internet
Intranet
Switches
Internet Communications
Photoshop
Localization
Interpreting
Legal Translation
Intercultural Communication
Medical Translation
Multilingual
Proofreading
Computer Hardware
Trados
Website Localization
Terminology
Subtitling
Transcription
Technical Translation
Language Services
Foreign Languages
SDL Trados
Machine Translation
Linguistics
TCP
LINUX
Linux System Administration
Hobbies and interests
writting a book
jogging
proactive IT work and research
Personal characteristics
Hardworking personnality with achivements and goal-driven mentality Good individual as well as a team-player
Hard-working and detail oriented attitude
Loyal and professional
Charismatic and communicative
Additional remarks
Very ambitious and I can do multitasking. Experienced in System Administration, and experienced in Technical Support as well as in Customer Support and as a Help Desk Specialist.
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