Customer Service Plant

TAYLOR HEIMANN

**** ******* **** ************, ** 62025 217-***-**** **************@*****.***

EDUCATION HISTORY

Southern Illinois University, Edwardsville, IL

-Junior Student

oPursuing Mechanical Engineering

2016-Present

John Wood College, Quincy, IL

oGeneral Education

2015-Present

Central High School, Camp Point, IL

-High School Diploma

oGPA 3.4

2015 Graduate

EMPLOYMENT HISTORY

Material Ordering Management Co-Op, Anheuser-Busch Summer‘18-Winter‘18

St. Louis, MO

-Made thousand dollar decisions on a daily basis

-Responsible for ordering secondary and primary material (cans, bottles, cartons, trays and pads)

-Prepare and run daily meetings

-Write SOPs where safety was a constant priority

-Constantly be in contact with multiple vendors

Seasonal Laborer, Archer Daniels Midland (ADM).

Summer ‘16 Summer ‘17

Quincy, IL

-Performed building and grounds maintenance around the plant

-Unloaded products, such as chemicals and refinery equipment, from semi-trailers using forklifts

-Painted various areas of the plant as directed by immediate supervisors

-Maintained a clean, organized, and safe work area

Trained to Operate small equipment:

-Forklift;

-Skidloader;

-Skytrak;

-Scissorlift;

-Genielift

Summer ‘18 Winter’18

Waiter, Shake Shack

2013 2016

Camp Point, IL

-Provided excellent customer service for customers who dined in or used the drive thru

-Handled cash payments and operated cash register

-Prepared customer orders promptly and accurately

-Maintained a clean environment for food prep and safety

OTHER ACTIVITIES

-Community Camp Point Fire House Volunteer (2009-2016)

-John Wood College Men’s Basketball (2015-2016)

-High School Class Sponsor (2013-2015)

-Central Basketball Team Captain (2013-2015)

References Available Upon Request

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