Donna Mack
San Diego, CA
Cell: 619-***-****
E-Mail: *************@*****.***
Experience
March 2018 to Present
The Law Office of James Byrnes
San Diego, CA
Client Assistant
Work closely with clients to fill out paperwork and obtain necessary referrals for welfare, medical, and therapy appointments. Escort clients to appointments. February 2012 to Present
Self-employed
San Diego, CA
Academic Tutor
Develop unique lessons to fit individual needs in skill building and full instruction on each subject.
July 2006 to February 2011
Laundromat Owner
Patio Laundry
Pacific Beach CA
Ran and operated all aspects of mid size laundromat, including a fluff and fold service. Responsible for employees, client satisfaction and retainment, machine upkeep and repair, community relations, and to turn profit.
November 2014 to May 2015
Big Game Promotions
Telemarketing sales
San Diego CA
Secured sales by providing recommendations to promote brand effectiveness and product benefits.
Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities.
Identified prospective customers using lead generating methods and performing an average of 500 cold calls per day.
September 1993 to June 2000
San Diego Unified School District
Math Teacher / Special Education Teacher
San Diego CA
Designed curriculum for high-quality classroom teaching, lesson plans and instructional materials used in teaching language arts, mathematics, science, social studies and history. Taught general education students as well as individuals with learning challenges and special needs within a mainstreamed, inclusive classroom.
July 1993 to December 1997
SLO Transitions San Luis Obispo, cA
Community Housing Program Manager
Managed 7 houses for 45 mentally disabled clients living semi-independently. Provided case management under State licensing regulations, maintained good community relationships, and kept up maintenance of each house.
Education and Training
*1992 Point Loma Nazarene University
San Diego, CA
Master's Education/ Multiple Subject Teaching Credential Honor Roll
4.0 GPA
*1988 San Diego State University San Diego, CA
Bachelor of Arts -Clinical Psychology