ASHLIE C TREUIL

**** ********** ** *******, ** **460

985-***-**** ac7xnt@r.postjobfree.com

ADMINISTRATIVE AND CUSTOMER SERVICE PROFESSIONAL

Customer Service • Administrative Support • Telephone Skills • Computer Skills

Communication • Problem Solving • Learning New Skills

PROFESSIONAL EXPERIENCE

THE FERRY STOP, Braithwaite, LA 2006-Present

Family Owned Business / Restaurant /Convenient Store/ Gas Station serving a wide variety of food for breakfast, lunch and dinner including hot plates

Manager

Manage the daily operations in the absence of owners, generate over 40,000 in sales on a weekly basis, manage 7 employees including their payroll and scheduling, placing orders, conducting inventory, paying vendors, verifying orders at time of drop off, completing cash audits, make all bank deposits, keep store clean and up to health code at all times, make sure all food and liquor license are up to date, file all paperwork

Achievements:

Contribute to an important and valuable family business

Help provide essential needs to a small rural community far from large cities and stores

BRAND DIRECT HEALTH PHARMACY, Mandeville, LA 2013-April 2016

Nestle Health Science Corporation providing the utmost in customer service to patients and assisting them on their way to the best health and well-being possible

Patient Service Representative

Comply with HIPAA policy outreach to 80-100 patients, caregivers and doctor’s on a daily basis. Perform insurance adjudication. Connect patients with specialist to address any questions regarding medications. Assist patients and collect all necessary medical information to fill their prescriptions. Process check and credit card payments.

Achievements:

• Completed insurance adjudication training

• Build, and maintain relationships with patients, give support by answering billing and insurance questions, always providing a friendly ear

PROFESSIONAL EXPERIENCE, CONT.

ST. TAMMANY FEDERAL CREDIT UNION, Slidell, LA 2010-2013

Local federal credit union

Service Representative/Branch Operator

Ran Covington branch of St. Tammany Federal Credit Union three days per week. Ordered money from Federal Reserve. Administered cash upon delivery, including securing funds in vault. Handled all daily transactions, including check, cash, vault and teller transactions. Assisted credit union members in managing their finances. Hosted membership drives through the local school system and signing up new members from local school boards. Responsible for processing check cutting for loans and signing off on credit union checks.

Achievements

Met monthly goals for new savings, checking and IRA accounts

Completed Bank Secrecy Act training.

Completed Teller Boot Camp

Participated in Front Line Basis in Credit Union Advance Program.

Received Lincoln Award for Professional Development.

Received Member Services Credit Union Security Certificate in Staff Training and Recognition

CHARTER COMMUNICATIONS, Slidell, LA 2005-2009

Cable television and Internet service provider

State Dispatcher

Routed service technicians to customer locations. Assigned on-call work to on-call technicians. Provided technical support to technicians on-site with customers. Maintained daily logs and reports for our department. Recorded technicians’ progress.

Achievements:

Maintained the best possible service by handling both positive and negative surveys from customers throughout the state.

Improved service for customers by insuring that technicians’ daily work orders were coded right and verifying codes and times at each customer’s location.

EDUCATION & PROFESSIONAL DEVELOPMENT

Slidell High School, Slidell, Louisiana

Aveda Institute, Covington, LA

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