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Customer Service Administrative Assistant

Location:
Barrie, ON, Canada
Posted:
December 11, 2018

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Resume:

Christine A. Rowell

705-***-****

ac7xm3@r.postjobfree.com https://www.linkedin.com/in/christine-rowell-778496128/

10+ years Customer Service. Executive office administration, HR Coordinator. Excellent communications skills both verbal and written. Able to take on new challenges. Working toward Payroll Compliance Practitioner certification. Active member of HRPA, Barrie.

Soft Skills

Offering exceptional customer service, conflict resolution skills, excellent interpersonal communication skills, written, and verbal. Team player. Professional demeanor.

Adhering to confidentiality and privacy legislation.

Experience working in culturally diverse, multidisciplinary, work environments.

Able to pass a Police and Vulnerable Persons Sector Check. CPR-First Aid-HCP level AED

Ability to work under pressure and meet deadlines.

Technical Skills

Creating: schedules, coordinating calendars, inventory forms, documentation formatting; letters, memos, correspondence, office manuals, agendas, minute taking, brochures, newsletters, reports.

Updating multimedia platforms.

Microsoft Office Suite; Word, Outlook, PowerPoint, Excel, Publisher. Database creation, and maintenance.

Report and file management. HRIS, SAP, scheduling software,

Quick Books; office accounting, payroll data input, general ledgers, invoices

Familiar AODA, FIPPA, Occupational Health and Safety, Employment Standards Act, Pay Equity, Labour Relations. Experience in Multi Union environment, WSIB forms, and workplace investigations.

Educational Credentials

Human Resource Management, Georgian College, Post Graduate Certificate, -Honours.

Office Administration- Executive, Georgian College, 2-year Diploma, -Honours

Christine A. Rowell 705-***-**** Pg. 2

Work Experience

Executive Administration Assistant and Human Resource Administration, Woods Park, Barrie.

Worked in collaboration and supporting all levels of management in professional manner.

Recruitment, onboarding, reference checks, interviewing, Employee Wellness Program, OT summaries.

Performed clerical duties; aiding clients and staff with queries, access, petty cash, receipts.

Trained staff on use of new database. Payroll, invoice, Staff Stat, Point Click Care, schedule data input.

Successfully solved data and file related issues. April-May 2017; May-August 2018

Human Resources Administration Assistant Coordinator, Intern, Chigamik Community Health Centre, Midland

Supporting office manager, updating policies in accordance with new legislation

Creation of office templates and documentation, data management.

Recruitment postings/selection of top candidates for HR. Jan. 2018-June 2018

Therapist, Clinic Assistant,

Sanar Medical Clinic, Mexico Dec. 2012-Nov 2013; Qi Laser Therapy, Mexico Jan 2010-Nov 2013

Worked independently and as viable team member with local medical professionals.

Health assessment of clients, therapeutic massage, and LLLT Therapy.

Client intake information, filing, and data input, clinic management, with adherence to confidentiality. Working with the public in culturally diverse environment.

Cleaned, stocked, and set up of clinic rooms in accordance to health and safety regulations.

Proven record of accomplishment in client retention and customer service excellence.

Real Estate Sales and Client Relations Intrawest Resort Development Corporation, Canada

Worked collaboratively with international teams from project inception, launches, marketing to contract signing.

Utilized professional presentations skills to large groups during resort launches.

Proven success in database management, administration, client retention and cross promotions.

Successfully sold properties in multiple resort areas. Aided in overall sales team success of product launches and meeting sales targets. Mar. 2000-Jan. 2005

Community Involvement

Soccer Coach at Barrie Sports Dome-Working with children (5-12 yrs. old) promoting good sportsmanship, team building and improving technical soccer skills. Helping children integrate into team environment. Running practices, games, and training drills. 2016-present



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