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Customer Service Pharmacy

Location:
Calgary, Alberta, Canada
Posted:
December 10, 2018

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Resume:

Hossein Ansari Moghadam

*** ********* ******* **

Calgary, AB T3H 4M5

Mobile: 403-***-****

Email ac7xf0@r.postjobfree.com

Objective

An accomplished pharmacist looking for a pharmacist position

SUMMARY OF QUALIFICATIONS

11 years of experience as a clinical pharmacist with doctor of pharmacy education

Ran a pharmacy with 12 personnel’s and dedicated to maintaining highest level of service at all times

Managed inventory, including monitoring, re-stocking, expired products and inventory management

Excellent interpersonal skills and ability to work both independently and effectively in team environment

Flexible, adaptable, able and willing to learn with excellent communication and highly developed technical skills in retail pharmacy setting

Outstanding customer service skills, patient with all types of individuals and organizational level

Accomplished pharmacy bridging program ( Bredin) and have Pharm D. degree

WORK EXPERIENCE

Pharmacist 2004 – 2015 Amir Drug Store (Iran)

Converted a bankrupted pharmacy to the top one in the city

Raised sale and profit of the pharmacy by improving the security system and reducing the number of expired medications by more than 50%

Altered traditional method of recording prescriptions, bills and papers with a new mechanization system to save time and diminish mistakes

Created new and strong relationship with pharmaceutical companies to buy their products through the best deal

Changed the decoration and materials to increase space by 15% in customers area

Enhanced the variety of product more than 50% that gave customers chance to find their requirements easily and also motivated them to buy new brands

Provided customers and patients with information regarding prescription and OTC medications

Maintained highest levels of customer satisfaction at all times and resolved any customer service

Built a strong working relationship with clients, physicians and suppliers and other healthcare professionals alike

Used troubleshooting skills to resolve customer complaints as well as looked for opportunities to connect with patients about their experience and treatment

EDUCATION AND TRAINING

Intern pharmacist June 2017- sep2018

Shoppers Drug Mart (Stampede Station)

D&M pharmacy

Pharmacy International Bridging Program March – November 2017

Bredin Centre for Learning

Pharmacology (Pharm D. degree) 1998-2004

Mashhad University of Science

OTHER WORKSHOPS

ECW (Employment Communication Workshop) March 2016

CCIS (Calgary Catholic Immigration Society)

ESL class May 2016- April 2017

Chinook Learning Centre



Contact this candidate