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Customer Service Care

Wilkes-Barre, Pennsylvania, 18702, United States
December 10, 2018

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*** ******* **

Wilkes Barre, PA 18706

570-***-**** (primary)


I am looking for a position/company that I can stay with and continue to advance myself. I work well with a team, but I am also capable of completing tasks and assignments on my own. As everyone else, I am looking to be part of an enjoyable company to work with. EXPERIENCE

Tax Professional, Liberty Tax Service

01/2014 - 01/2016

Wilkes Barre, PA

Preparing clients taxes, taking care of any audits, filing, answering telephones and taking care of any issues or questions a person had, issuing government tax refund checks. Cashier/ Front End Supervisor, Schiel's Family


11/2011 - 01/2013

Wilkes Barre, PA

Counting all drawers, assigning cashiers to their register, sending cashiers to break and lunch, Closing the store, making deposits, cashing checks, balancing the cash office at the end of the night.

CNA, Greenbriar Personal Care Home

05/2010 - 09/2010

Dallas, PA

Taking Care of residents through the night, doing laundry, refreshing their water jugs, and Helping some residents to get ready in the morning, shower and toilet. CNA, Guardian Elder Care Center

06/2006 - 06/2008

Sheatown, PA

I took care of patients. I would dress them, feed them (if needed), assist them to the bathroom, and shower them. I had the take their vital signs daily, make sure they had the proper care that they needed and clean their rooms. Cashier, Customer service, Weis Markets

10/2004 - 06/2006

Nanticoke, PA

Cashier: I rang the customers up when they were done shopping and i would bag their things that they bought.

Customer Service: I would sell lottery numbers, pay bills, cash checks, do returns, and take care of any problems that a customer might have had. Waitress, Austie's Family Resturant

04/2004 - 10/2004

Hanover, PA

I would take customers orders, serve their food and drinks, make sure they were satisfied while they were eating, and then cash them out when they were done. EDUCATION

SusQ Cyber School

08/2003 - 05/2005

milton, PA

High school graduate or equivalency certificate (GED) SKILLS

• Computer Literacy • Good Communicaion • Team Player

• Leader


Call Center Experiance 10/15/2010

I have call center experience with Wyoming Valley Transportation Authority. I was there for about a month training with them. I would receive calls, make appointments for vans to and from a destination for an individual, make calls to confirm, and send the appointments to the van drivers.


CNA issued by Health Department in


Issued: 11/2006

Expires: 11/2008

I took the CNA course from LCCC.

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