Sheenah Stiles

Royal Executive hotel/ Waitress/ Bartender/ Banquet server

Leduc, AB

ac7xbl@r.postjobfree.com

587-***-****

I am an ambitious woman with high motivation and a strong initiative. I would be an asset as an employee for your company. I strive on providing customer service by putting customers at ease, handling large crowds, and maintaining composure in stressful situations. I would like to provide or enhance my skills to reach the goals and values of your company. Work Experience

Royal Executive hotel/ Waitress/ Bartender/ Banquet server Nisku, AB

2016 to 2017

- Accurately recorded orders and partnered with team members to serve food, drinks and clean tables.

- Handle cash and cash outs

- Comply with all food and beverage regulations

- Guest focused and nurtured an excellent guest experience and environment.

- Excellent knowledge in mixing, garnishing and serving drinks.

- Set-up and organize for events and banquets.

- Co-ordinate with bus person, kitchen staff, bar staff to ensure smooth operation.

- Maintain high standards of safety and cleanliness. Cora's Breakfast and lunch/ Waitress

2011 to 2015

2 locations- Leduc/ Sherwood Park)

- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other requests.

- Trained and mentored new wait and host staff

- Provided exceptional, friendly and prompt service.

- Adhered to company quality expectations and policy requirements.

- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

- Handle multi table rotations and increasing customer demands.

- Upsold drinks, desserts and appetizers.

- Ensured customers had a positive experience.

- Achieved employee of the month on several occasions

- Developed repeat business by establishing close and lasting relationships with customers. Waitress

Tony Romas - Edmonton, AB

2008 to 2010

- Describe menu items, daily specials in detail and provide recommendations when requested.

- Accurately relay the various ingredients and cooking methods employed.

- Handle cash, waitress food and drinks, bus tables and input orders.

- Provided superior guest service, friendliness and restaurant cleanliness. Prior to these positions I have held other positions such as:

- Accounts Receivable @ BOLT Security

- House cleaner @ Cleaning Professionals

- Cashier Clerk @ Store Out

- Auto detailer @ Bubbles Car Wash

Education

Eastglen High school

2001

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