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Manager Sales

White Plains, New York, United States
December 12, 2018

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White Plains, New York George A. Alexandrou


An internationally experienced, transformative and highly accomplished technology executive (CIO/CTO), in building teams, developing strategies, policies and implementing process improvements leading to direct bottom line performance. Worked for finance, manufacturing, biochemist, consumer products and software publishing companies, with massive Hybrid-Cloud systems like ERP, CRM, E-Commerce, PLM, digital transformation, marketing, sales & delivery, finance, to small embedded devices for manufacturing, sales, transportation and marketing. Lead organizations in defining and ensuring adherence to enterprise technology architectures, systems & infrastructure, cybersecurity, outsourcing, cost cut and rebuilt an IT department from the ground up. An executive with broad based experience managing major multimillion-dollar projects in the US and aboard. Consistently exceeds goals and overcomes challenges in dynamic environments, focusing on collaboration between the IT and the business teams. Provide leadership vision enterprise-wide via decisive and insightful executive leadership, guiding daily operations, and policy implementation through strategic thinking and decision making.

Core Competencies Summary

Building an IT department from the ground up

Designing an IT operating model

Digital Transformation (2.0)

Delivering competitive advantage to the Business by technology & innovation

Acquisitions & divestitures during periods of corporate growth & contraction

Vendor management & negotiations

Focusing on Business strategy, processes & results Proven to make sound & complex decisions

Manage customer communication

Innovation & growth

International experienced leader

Managing IT & business transformation with tactical priorities

Optimizing business operations & processes

Budgeting & forecasting

Cost cut via technology, collaboration & outsourcing Building off-shore teams – India, Europe & Mexico

Strategic & proactive thinking & vision for the future Governance, strategies, policies implementation

Organization & talent management

ERP Systems: Oracle JDE EnterpriseOne, SAP & AFS

ERP Tools: RFSMART, ADSI, Red-Zone, UltiPro,

Reports-Now, BI-Publisher, UPK, RFID, & Security

CRM Systems: Oracle SalesCloud & Salesforce

PLM (Product Lifecycle Management): Infor Optiva

Selling & delivery systems

Business Intelligent (BI): MicroStrategy & QlikView E-Commerce systems: Shopify-Plus,,

PHP, Clickability & Global-Reach

Marketing Automation: Oracle Eloqua

Forecasting Performance: C9

Google Search Appliance (GSA)

Agile Methods & Apps designed to perform

Adaptive Infrastructure & Cybersecurity across Hybrid- Cloud environments & Advance Networks designs

Emerging technologies

Systems & infrastructure security – LDAP SSO

Software design, development & architecture

VoIP phone systems

Big Data & Analytics

Data-Centers (VMware) & Disaster Recovery (DR)

Collaboration tools including Office-365

Professional Experience

MANA Products, Inc., New York City, New York 2014 - Present VP & Chief Information Officer (CIO)

MANA is the world’s leading contract and private label cosmetics manufacturer based in New York City, creating color cosmetics, skincare and hair care products for the prestige and mass markets for more than 40 years. The company's three major web sites are:, and My primary responsibility during the first two years at the company was to rebuild the company’s IT department from the ground up, while simultaneously building its new multi-million-dollar Oracle JDE EnterpriseOne ERP and Oracle SalesCloud CRM systems, including Manufacturing, Distribution, Advance Scheduler, Finance, UPK for KPIs, etc. In addition, delivered the supportive ERP tools like RFSMART, ADSI, Red-Zone, Reports-Now, BI-Publisher, Advanced Security Matrix (SSO integration) and the HR System UltiPro. Completed a state-of-the-art Hybrid-Cloud infrastructure for the Corporate systems based on an internal VMWare and 3


party external cloud vendors – Shopify-Plus,, etc., including Disaster Recovery. Developing a new CISCO cybersecurity, Active-Directory Single-Sign-On security, Microsoft SharePoint, VoIP phone system, Hybrid-Cloud architecture for the corporate systems were also a few of the new accomplishments. George A. Alexandrou, Page 2

Introduced new collaboration and back office tools to increase productivity and cut cost like, Office-365, Paper-Cut, centralized documents repository for security and redundancy, the new MANA buzzIT HelpDesk and many more. Created the Emerging Technology team to deliver new technologies not just to enhancing the business capabilities and processes, but dramatically reducing costs. Technologies like RFSMART, Microsoft’s Xamarin mobile and many more. Collaborated with the E-Commerce team to build new E-Commerce systems based on Shopify-Plus and Delivered a new Infor Optiva PLM System with Advance Project Management for our R&D Lab (Chemists). By leveraging my decades of expertise and by adapting to my company’s business environment, I drove business development and retention to customer focus success. I shifted IT priorities from its historical role to the current corporate priority level. Focusing on enhancing business processes and collaboration has always been a priority. Invested in staff mentoring and training for the new technologies, processes, policies and best practices. Significantly reduced corporate costs by utilizing technologies and innovation to improve the business processes via design, centralizing IT purchases and services, and outsourcing and building an off-shore team. Reduced the IT operational cost 10% annually and by completing the digital transformation in 2016, reduced the corporate work force by approximately 40 FTEs. We have a 5-year ROI for our new ERP and other manufacturing investments like manufacturing finite scheduling, monitoring and automation systems. These numbers do not reflect the tremendous increase in employee productivity, enhanced accuracy in forecasting and reporting, and the dramatic reduction of systems' downtime.

S&P Global Ratings (formerly Standard & Poor's), New York City, New York 2011 - 2014 A McGraw-Hill Financial Company

IT Director, Sales & Marketing / E-Commerce Systems Successfully integrated the Sales and Digital Marketing team and the Information Technology (IT) team to enhance collaboration, cooperation, and dramatically reducing operating cost. These two teams historically did not work together. The Marketing team was operating independent of IT. Currently the Marketing team is fully supported by IT. Responsible for defining the S&P security and mobile strategies and architectures. Defined the Marketing and Digital content strategy and methodology, utilizing Limelight and other SaaS providers. Worked closely with the marketing and technology teams to deliver the architecture and development. Delivered two iOS apps for both the iPhone and iPad, utilizing design and content from the web app. Authored the S&P Enterprise security strategy and architecture for data and user authentication and authorization. Designed and delivered the S&P mobile strategy and methodology for mobile devices (smartphones and tablets). Worked closely with the S&P Global Marketing team to deliver an enterprise Marketing and Digital Content strategy and methodology that included architecture, technology selection, CDN networks (media content delivery) and security. Member of the S&P Global Enterprise Architecture Governance and Approval Board. The council was responsible of reviewing and approving new technologies and Architectures for the S&P and McGraw-Hill Financials organizations. Ross Computer Systems, Inc., (currently AFS Technologies), New York City, New York 2009 - 2011 Chief Technology Officer (CTO)

Ross ( provides a complete ERP System to the route distribution and food processing industries including Direct- Store-Delivery handheld (DSD) and a Warehouse Management System (WMS). Run the day-to-day IT activities and operations.

Established the technology vision and leadership essential for Ross’ new generation ERP and Mobile systems. Oversaw the overall technical strategy, design, research and development. Collaborated with software, hardware and network vendors to deliver complete solutions. On mobility R&D, prioritized primarily on GPS and power routing, image and voice recognition technologies. On the ERP software division, coordinated the ERP application and its Architecture’s and Database re-design. PepsiCo, Inc., Somers, New York 1994 - 2009

Senior Enterprise Architect & Manager

Held two positions as the Chief Architect and Manager, first, reporting to the CIO Pepsi-Mexico and then reporting to CIO Pepsi-Europe including Russia, on various projects, including ERP-SAP Manufacturing and Distribution systems, Selling & Delivery system including mobile, infrastructure, data-center, Disaster Recovery (DR), applications design, development and many more.

Held the position of Sr. Enterprise Architect, Center-of-Excellent, responsible for new systems architecture, design, governance, project approvals, technologies and tools selection for the organization and its divisions. Chief Architect & Manager, Selling & Delivery system (NextGen - $80-million project) - Pepsi’s largest and most important project at the time, was designed to support over 30,000 sales handhelds for its North America and its international sales force. Built and managed a big team of software and systems architects, developers, hardware and network engineers, technical writers, DB designers and a QA team. The project was delivered on time and on budget with a great success.

George A. Alexandrou, Page 3

Chief Architect Vending Machines handhelds (ePad – $5-million project). Fixing vending machines for Pepsi was not a money-making proposition. I assembled a money savings proposal for my executives. The project was very innovative for its time and was delivered on time and under budget. Lead Architect for PepsiCo’s massive bottlers’ acquisition project. Chief Architect & Manager Emerging Technologies. Utilized out of the box thinking approach, partnered with MIT Media Lab, and many other innovative organizations to bring to PepsiCo and its division new technologies, business processes, not just for IT but also for manufacturing, packaging, distribution, shipping, finance, etc. A.C. Nielsen, Inc. at Dun & Bradstreet, Port Washington, New York 1992 - 1994 Senior Programmer / Analyst

Innovative Computer Solutions, Inc., East Meadow, New York 1989 - 1992 Programmer / Analyst

Volunteer Experience and Achievements

New York Institute of Technology - Industrial Advisory Board (IAB) Member 2017 - Present School of Engineering and Computing Sciences

St. John's University - Industry Advisory Board Member 2014 - 2017 School of Computer Science & Technology

Panel and Keynote Speaker 2003 - Present

Several Universities and other Organizations and conferences Microsoft Mobile Advisory Council - Executive Member 2001 - 2008 Assisted Microsoft with its technology in mobility Alexander Hamilton Gold Award of Excellence by Treasury and Risk Management 2007 - 2008 Designed, architected and delivered a wireless credit card validation system for the Frito-Lay delivery drivers Author of “The UNIX Training Boot Camp” book & UNIX Trainer 1996 - 2009 Authored “The UNIX Training Boot Camp” book, published by PepsiCo (13 editions) CIO-Review Magazine publication 2017

Authored an article about MANA’s VoIP phone system. makeover-to-mana-products-nid-256.html


QUEENS COLLEGE, CITY UNIVERSITY OF NEW YORK, New York City, NY 1989 Bachelor of Arts - BA, Computer Science

Agile/Scrum (S&P/SPE) Methodology Advanced PM Skills Certificate, New York City, NY 2012 McGraw-Hill Financial Training

Agile/Scrum (S&P/SPE) Methodology Certificate, New York City, NY 2011 McGraw-Hill Financial Training

PepsiCo IT Management Certificate, Somers, NY 2001 PepsiCo Training


Dual Citizenships: US & EU (Citizen of Cyprus)

Fluent in Greek

Enjoy hiking and swimming with my family, sports, avid photographer, music, history, action movies and documentaries, camping and travelling


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