Pharmacy Technician Customer Service
Resume:
Melissa R Halsey
Max Meadows VA 24360
***********@*****.***
Performance Profile/Performance Summary
Organized and goal oriented professional, committed to contributing to organizational objectives as a member of a committed team. Works well independently as well as collaboratively. Skilled communicator adept in coaching, training and mentoring groups and individuals. Also, I possess outstanding organizational skills with focus on quality and detail.
Core Skills
Quality and Detail Oriented
Time and Task Management
Prioritizing
Multitasking
Problem Solving
Word, Microsoft Outlook
Customer Service
Complaint Handling
Telephone Skills
Professional Experience
MTM
May 9, 2011- August 28, 2018
CSR
As a CSR, I handled calls from Members, Clients and Facilities to verify eligibility and coordinate non emergency transportation. Provide excellent customer service, schedule trips in the most cost effective manner. Respond to all inquiries in a timely and professional manner.
Rite Aid
June 1, 2006 - December 4, 2016
Pharmacy Technician
As a Pharmacy Technician, I answered and spoke with patients, health professionals and customers over the phone calling in prescription refills. I also waited on retail customers patients and patient facing activities. Also compounding human and veterinary prescriptions based upon predefined prescription formulations. I worked with the Pharmacist to help prepare and give out prescription medications.
Education
Fort Chiswell High School
August 1983 - June 1988
Certifications
Pharmacy Technician License
Commonwealth of Virginia
References
Karen Breen Bailey
261 Shadow Lane
Max Meadows VA 24360
*******@*********.***
Brittney Lane Davis
130 Pinewood Lane
Max Meadows VA 24360
****************@*******.***
Jeremiah E. Musser
175 Ivanhoe Road
Max Meadows VA 24360
**************@*****.***
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