Melissa R Halsey

*** ******* ****

Max Meadows VA 24360

276-***-****

ac7x34@r.postjobfree.com

Performance Profile/Performance Summary

Organized and goal oriented professional, committed to contributing to organizational objectives as a member of a committed team. Works well independently as well as collaboratively. Skilled communicator adept in coaching, training and mentoring groups and individuals. Also, I possess outstanding organizational skills with focus on quality and detail.

Core Skills

Quality and Detail Oriented

Time and Task Management

Prioritizing

Multitasking

Problem Solving

Word, Microsoft Outlook

Customer Service

Complaint Handling

Telephone Skills

Professional Experience

MTM

May 9, 2011- August 28, 2018

CSR

As a CSR, I handled calls from Members, Clients and Facilities to verify eligibility and coordinate non emergency transportation. Provide excellent customer service, schedule trips in the most cost effective manner. Respond to all inquiries in a timely and professional manner.

Rite Aid

June 1, 2006 - December 4, 2016

Pharmacy Technician

As a Pharmacy Technician, I answered and spoke with patients, health professionals and customers over the phone calling in prescription refills. I also waited on retail customers patients and patient facing activities. Also compounding human and veterinary prescriptions based upon predefined prescription formulations. I worked with the Pharmacist to help prepare and give out prescription medications.

Education

Fort Chiswell High School

August 1983 - June 1988

Certifications

Pharmacy Technician License

Commonwealth of Virginia

023*******

References

Karen Breen Bailey

261 Shadow Lane

Max Meadows VA 24360

276-***-****

ac7x34@r.postjobfree.com

Brittney Lane Davis

130 Pinewood Lane

Max Meadows VA 24360

276-***-****

ac7x34@r.postjobfree.com

Jeremiah E. Musser

175 Ivanhoe Road

Max Meadows VA 24360

276-***-****

ac7x34@r.postjobfree.com

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