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Customer Service Representative

Location:
Laval, Quebec, H7T 1Z2, Canada
Posted:
December 09, 2018

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Resume:

Erica Kwarteng Nyame

**** ******

Laval,Quebec

H7T1Z2

Tel: 450-***-**** Cell: 514-***-**** Email: ac7wxf@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Successful at managing teams, driving progress toward project milestones, quality and on-time delivery.

Skills

•Programming Language specialist

•Problem solving skills

•Exceptional time management

•Data management

•Microsoft.NET development

•Microsoft Office (Excel, Powerpoint, Note, Word, Access)

•Visio

•Visual C#

•MYSQL, Transact-SQL, XML, HTML

•PHP

•Wampserver

EMPLOYMENT EXPERIENCE

Super-C, Laval, Quebec, Canada September 2008-2018

Cashier Saint-Dorothée

Key Responsibilities

• Knowledge of Basic Math Skills

• Respond to customers’ complaints and take necessary actions

• Perform the duties of customer service representative when required

• Solving Billing problems

• Assist in stocking shelves and rotating merchandise

• Maintain knowledge of store inventory and merchandise codes

INTERNSHIP EXPERIENCE

Groupe Savytel, Montreal, Quebec, Canada February –March 2018

Programmer Analyst Saint-Laurent

Key Responsibilities

• Deliver high quality code while adhering to web development best practices

• Build new features based on the product roadmap

• Creating and maintaining the application on multiple platforms based on customers requests

• Building interactive and modern web based user interfaces

• Building responsive interfaces that look and work at any size, on any device

• Implementing the UI for new features and initiatives

• Modify and maintain interface components based on platform requirements

• Build new features based on the product Work as a part of a team and respect coding and documentation guidelines

• Creating tables and inserting and update database using wampserver

• Creating sample YA-autopro.ca/test3 website

• Creating sample Lanatel.com/test2 website

Language

English, French, Twi

EDUCATION

High School Diploma (French):

Saint-Maxime 2011

Laval

DEC: Social Science (English): 2014

John-Abbot Montreal

AEC (Bilingual): 2018

CDI Computer Programming Analyst Laval

REFERENCES

FELICIA OWUSU NYAME 514-***-**** WORK: ASSISTANT AIDE/ HOME CARE AMANDA PAPILLON 438-***-**** WORK: LOTTO - QUEBEC

AYDA FARZAN 514-***-**** WORK: INDIGO



Contact this candidate