SOUVIK MAJUMDER

Mobile: +918*********/824******* E-Mail: ac7wwk@r.postjobfree.com/ ac7wwk@r.postjobfree.com

JOB OBJECTIVE

Seeking senior level assignments in Back office Executive Manager with an organisation of high repute

Location preference: Kolkata

PROFILE SUMMARY

A result oriented professional with 16 years of rich experience in the domain of Back-end Operations

Developed competency in the development of designs and graphics for websites, web banners, and email design

Expertise in Photoshop, CorelDraw, In-design and illustrator

Skilled in effectively managing documents for streamlining systems to facilitate achievement of organizational objectives and ensure profitability of operations

Possess strong interpersonal, communication and analytical skills with demonstrated abilities in team management and customer relationship management

CORE COMPETENCIES

Collecting data facts, analyzing these to find root cause of business problem and forwarding the key findings to the management

Suggesting alternatives to improving and enhancing the services standards and carrying out review of systems to further improve quality

Generating quality and process oriented reports (proposals and contracts for annual maintenances) and providing timely reports to the client

Managing weekly & daily report creation through in-depth analysis & producing actionable information

Mapping document with the information provided and forwarding it to the management to intimate them about the basic understanding of data

Implementing processes in line with the organizational guidelines for improving operational efficiencies

Ensuring client satisfaction & coordinating with them with an objective to maintain fruitful relationship and reach business goals

ORGANISATIONAL EXPERIENCE PRESENT

Since June’2010 with ITSA (Indian Tea Storage Agency) as Arrival Assistant Manager

Growth Path

June’2010 Junior Manager.

March’2011 Arrival Section Manager.

Responsibilities

Designing Arrival Report by computer setup program, posting it by PHP and my SQL and submitting to CTTA by computer hard copy.

Mailing Arrival report to Mcleod Russel (PHP and my SQL format), Goodricke (PHP and my SQL format), Anandabag Tea Co. Ltd., Gillanders Arbuthnot. Co. Ltd.

Maintaining Opening stock & Arrival, Delivery and Closing stock by System software, Excel and word document.

Recording arrived Tea Garden list in system software.

Sending daily arrival report to head office by Paper hard copy

Creating daily labor payment cord and payment sheet make in Excel

Maintaining records of Tea gardens packages damaged and short arrived by our system.

Prepare Bill and submit.

Water stain and Oil stain maintain by system record.

March’2004 with Vidyasagar College, Computer Centre for Computer General Awareness Course, Kolkata as Computer Lab Attendant.

Responsibility

Provided Computer fundamental and DTP basic knowledge for college students on weekends(Saturday Half “4.30 pm” and Sunday Full time).

February’2003-2006 with Ramakrishna Mission Sevapratishthan Thalassaemia Department in Kolkata (Central Government project department) patient attendant

Responsibilities

Maintained Thalassaemia patients report data record by excel

Mailed reports of patients out of West Bengal

Managed patient’s sheet in MS Word

Designed Patients blood background, blood collection report and pedigree graphic by paper work

April’2006-2010 with Creative Company, Kolkata as Graphic designer

Responsibilities

Expertise in Photoshop, CorelDraw, In-design and illustrator

Specialised in rectifying photographs and Karizma and Convera album by Photoshop

Excellent in Colour prominent, Visiting card designs by CorelDraw and some designs by illustrator

CERTIFICATION

Received certificate from CMC for Graphic Designing

EDUCATION

B.A from Calcutta University in 2003.

Diploma in Computerized Advance DTP from Vidyasagar College Computer Center, in 2004

Diploma in Multimedia Technology from CMC Sealdah, in 2009

PERSONAL DETAILS

Date of Birth: 18th March, 1977

Address: Sanjana Apartment, 8A, Shyamnagar Road, Kolkata – 55, West Bengal, India

Languages Known: English, Hindi and Bengali

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