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Customer Service. HR, Executive. Management

Cedar Rapids, Iowa, United States
50,000 plus
December 08, 2018

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Antoine Jenkins

*** * ****** **, ***** Rapids IA 52405

Ph: 319-***-**** email:

Professional Summary


● Committed and dependable team player

● Welcome challenges and earnestly look for ways to improve skills

● Able to provide leadership through setting a positive example and exhibiting motivation

● Dedicated and driven learner

● Demonstrate ability to organize, manage, document, and assure consistent quality of requested tasks efficiently

● Excellent written and verbal skills

● Take ownership and accept full responsibility for assignments

● Work effectively with minimal supervision

● Self-starter exhibiting a high level of initiative and resourcefulness Experience Owner and Operator September 2012 – Present Blaccghst BBQ and Catering Cedar Rapids, IA

Responsible for generating all sales, marketing, providing bids, establishing and maintaining customer accounts and relationships including sponsorships and endorsements. Generating contract and services agreements, processing accounts payable and accounts receivable. Hiring associates and event servers, providing training and development.

Customer Service Respresentative August 2017-Feb-2018 Boost Mobile Cedar Rapids, IA

Sold and endorsed great services to our cuscuster. Provided awesome in store experience and over the phone assistance. Able to provide knowledge in how to operate, trouble shooting and how to nigavate around your phone. Have some experience in fixing screens, freezing of phone. Opened and closing duties with ability to run store on own. Was able to move up in company in a very short time.


Customer Service Representative August 2012 – March 2013 Iwireless Cedar Rapids, IA

Sold and endorsed services to new and existing customers. Provided information and troubleshooting assistance as well as equipment maintenance. Continuously provided exceptional, high-quality customer care while simultaneously maintaining company-proposed statistics and sales goals. Maintained company and industry standards to sustain a competitive edge Production Supervisor July 2006 – April 2012

Garment Design, Inc. Marion, IA

Scheduled and supervised the daily production and operations of printing jobs utilizing automatic presses. Was responsible for training, work performance evaluation, development, and if necessary, termination of personnel. Provided production reports to management.

Owner and Operator March 1998 – August 2006

2k Services Cedar Rapids, IA

Responsible for generating all sales, providing bids, establishing and maintaining contracts, materials orders, accounts payable and accounts receivable. Hiring duties including the onboarding of 8 employees. All management tasks including setting schedules, training, work performance evaluations, development, and if necessary, termination of personnel.


AAS: Criminal Justice May 2004

Hamilton Business College Cedar Rapids IA

Business Certification May 1999

Coe College Cedar Rapids, IA

Transferred May 1997

Grambling State University Grambling, LA

High School Diploma May 1995

Jefferson High School Cedar Rapids, IA


References Available Upon Request

Jake Schmitz 563-***-****

Brook Davis 602-***-****

Adam Luederman 319-***-****

Danielle Pereyda 209-***-****

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