Customer Service Front Desk

Idemudia Cynthia Eghonghon Email: **********@*****.*** Phone No: 070******** Address: 20,African Church Street, Ifako- Ijaiye, Lagos.

PERSONAL STATEMENT

I am a young, recent graduate of English; I am looking to utilize my excellent communication skills within a fast-paced organization. I believe that my meticulous writing and verbal abilities, alongside my essay-based degree; ability to adapt to a new environment as well as having a team spirit will prepare me for a role within this exciting and challenging industry.

Areas of Expertise

Analytical Skills

Customer Relationship

Research Skills

Inter-personal Skills

ICT Skills

Strategic Planning/Analysis

Competitive Intelligence

Planning & Development

Problem Solving Skills

Time Management

Communication Skills

Office Management

PROFESSIONAL EXPERIENCE

NATIONAL YOUTH SERVICE CORPS

English Language /Social Studies Teacher at Igboora Grammar School, Oyo State. (May 2017 –April 2018).

Instruct students, manage behavior, encourage student learning and assess progress.

Creating an environment that allows students to learn and grow.

Use behavior-management plans to encourage expected behaviors in the classroom

Use creativity and use learning tools to expand knowledge.

Maintaining a positive learning environment in the classroom

Maintained issue resolution and updated Help Desk reference materials.

Information Committee (NYSC)

Discerning of Information to fellow corps member at every CDs meeting.

Editing and Proofreading or write-ups.

Successfully coverage of all happening events in the town, Nysc community and Nigeria.

Merry Ville Schools

Assistant Supervisor / Class teacher. (Jan 2017- May 2017).

City Guards Limited

Front Desk Officer (2011-2012).

Arranging and Filling of Monthly and daily documents of staff and company’s record.

EDUCATIONAL QUALIFICATIONS

Chartered Institute of Personnel Management (CIPM) Nigeria (2018-present) Membership by Examination

University Of Lagos: B.A English (Second Class Lower Honors) (2012-2016).

Barachel Model College, Iju-Ishaga, Lagos (West African Examination Council) (2005-2011).

Monade Primary School, Ojodu, Lagos (First School Leaving Certificate) (1999-2005).

PERSONAL INTEREST

I love swimming

Love to read to be updated about current and specific topics.

Love travelling to explore the diversity in culture.

Love playing games

Personal Detail

Gender: Female• Date Of Birth: 22-02-1995 • Marital Status: Single

REFREES Available on request

Contact this candidate