Food and beverage server

Erin Bones

605-***-**** ****.******@*****.***

Seeking a part time serving position with your company. I believe that hard work and accountability are the keys to success.

SKILLS AND QUALIFICATIONS

Communication skills refined through interacting with diverse individuals through various medium

Problem Solving skills exemplified through finding timely solutions for unplanned events

Dependability displayed by working efficiently and meeting deadlines

Flexible with working around others schedules

Relationship Building competencies developed through continuous contact with perspective clients

EDUCATION

Bachelor of Science Graduated May 6th 2017

Southwest Minnesota State University (SMSU), Marshall, MN GPA: 3.51

Major: Marketing

WORK EXPERIENCE

Food and Beverage at The Summit September 2017 – Present

Discovery Land Company Las Vegas, NV

Professionally communicate with club leadership to provide daily reports and member concerns or requests

Ensure confidentiality and comfort of high profile residents

Embody the core values of “personal touch, follow through and follow up, and memories and experiences” to create a high-end quality experience for members

Customer Sales Associate at Marshall Rousso July 2017 – September 2017

Marshall Retail Group Las Vegas, NV

Developed knowledge of brands of clothing and shoes we carry in store

Achieved daily, weekly, and monthly sales goals

Provided individual consultation for customers with various preferences and backgrounds

Benefit Consultant for Aflac May 2016 – September 2016

Aflac Insurance Company Marshall, MN

Developed a strong understanding of small to medium size organizations in southwest Minnesota in order to identify perspective clients

Overcame barriers to develop relationships with stakeholders in organizations

Helped clients understand the benefits of the products to take full advantage of their insurance

Waitress/Bartender September 2016 – May 2017

Bello Cucina Marshall, MN

Anticipated customer needs and provided top quality customer service

Created a warm and intimate environment within a family-oriented restaurant

Resolved any customer complaints through communication

Student Supervisor January 2016 – May 2017

Southwest Minnesota State University Foundation Call Center Marshall, MN

Utilized customer relationship management software to manage calling associates’ nightly assignments

Provided training to newly hired colleagues and help establish nightly and quarterly individual goals

Communicated with the other Student Supervisor and the Director of Annual Giving for the Foundation to ensure operations and goals were aligned with the strategic direction of the department

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