Teresa Tippen

**** ******* ***** *****

Houston, TX 77082

PH: 832-***-****

E-mail: ac7vyk@r.postjobfree.com

Objective

To obtain a position with an organization that is customer oriented and promotes achieving quality results, excellence, teamwork and on-going professional development in a challenging, fast paced and dynamic environment. Employment History

Wexler Surgical, Inc. – Sales & Marketing Coordinator Houston, TX October 2018 – Present

• Communicate with customers and process customer orders which may include data entry, printing, scanning, faxing, etc.

• Create memos, emails, spreadsheet and presentations as requested.

• Maintain electronic files and all corresponding documents for the sales/marketing department.

• Coordinate documentation and information between customer and sales/marketing personnel.

• Provide status reports to management and departments needed.

• Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.

• Tracks product line sales and costs by analyzing and entering sales, expense, and new business data.

Prepares marketing reports by collecting, analyzing, and summarizing sales data.

• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.

• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.

• Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.

• Monitors budgets by comparing and analyzing actual results with plans and forecasts.

• Updates job knowledge by participating in educational opportunities; reading trade publications.

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

ABS Group Quality Evaluations – Client Services Specialist Houston, TX July 2018 – October 2018

Responsible for the following activities for a dedicated group of clients: scheduling audits, optimizing client and auditor audit schedule, maximizing audit days for a given level of customer demand, answering clients’ questions about the certification process, understanding clients’ certification needs, identifying and offering the best type of service to meet clients’ needs and accreditation requirements, updating scope of work as necessary and sending to customer as a proposal.

Receive, review and execute all client requests related to their relationship with ABS Quality Evaluations Inc.

Actively work with the operations department to develop and implement activities to enhance the client/company relationship.

Review each relationship to ensure efficiency and maximize support.

Refer new business opportunities to the sales department for quotation and follow-up.

Interface with operations services to ensure efficient audit delivery and accounts receivable maintenance.

Promote teamwork within the group and cross-train fellow team members.

Other responsibilities as assigned and as the position expands. Link Staffing – Company Operations - Payroll Specialist/Administrator Houston, TX March 2018 – May 2018

Incorporate cost accounting fundamentals into daily practice.

Exercise critical-thinking methods to identify and solve problems.

Process payment for contractor’s weekly/daily.

Gathering time records from employees and calculating hours worked and pay received for each employee accurately.

WCS Quality Registrars - Accounts & Contracts Process Manager Houston, TX July 2012 – February 2018

Strong verbal and written communication skills.

Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.

Maintain electronic and hard copy filing system.

Perform data entry and scan documents.

Assist in resolving any administrative problems - prepare and modify documents including correspondence, reports, drafts, memos and emails.

Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports.

Maintain accounting controls by establishing a chart of accounts.

Develop and presents profit and loss statements to management for financial planning purposes.

Juggle multiple account management projects at a time, while maintaining sharp attention to detail.

Financial client management-manages 150+ financial accounts for RAMTEC Training Services LLC including development and maintenance of financial accounts which include; requests for quotes, proposals, agreements, invoicing, payments and collection processes for numerous training schemes JP Morgan Chase - Risk Operations Analyst - Deposit Review Houston, TX September 2010 – July 2012

Reviews check deposits for evidence of fraud and compliance to bank regulations.

Detect new fraud trends.

Make appropriate decisions of the customer quickly and effectively.

Approaching problems logically and with good judgment to ensure the appropriate customer outcome.

Abide by all applicable regulatory and department practices and procedures. Education & Training

University of Phoenix – Business Management

Houston, TX January 2014 - December 2016

QuickBooks Training

ISO 9001:2008 Internal Auditor Training Course

Microsoft Office-Word, Excel, Access and PowerPoint, QuickBooks, ADP open Invoices and Oracle.

Familiar with ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007/ISO 45001:2018, ISO 13485:2016 & AS 9100:2016 Standards.

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