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Customer Service Support

Location:
Charlotte, NC
Posted:
December 05, 2018

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Resume:

Matisha Miller

704-***-****

ac7vwg@r.postjobfree.com

**** **** ***** *****

Charlotte, NC, 28227

SUMMARY

Quality-focused accounting professional with over 18 years processing invoices, outstanding customer service, problem solving, auditing expense reports and technical skills.

SKILLS \ KNOWLEDGE

● Microsoft Word & Excel

● EXTRA! AP Mainframe

● Lotus Notes

● Microsoft Outlook Express

● Express reimbursement application

● Multi projects and clients

● Oracle

● SAP

● CAPS

● PRIDE

● People Soft

● Concur

● Siebel

● Knowledge of Payroll

● Knowledge of Workday

EXPERIENCE

Accounting Specialist II

Charlotte, NC

Alight Solutions aka Aon\ Jul 2006 to Oct 2018

● Auditing make sure expense reimbursement meet IRS compliance

● Review employee expense reimbursement for IRS compliance

● Daily tracking of non-compliant expense and fraudulent reimbursement

● Retrieve internal client data from AP mainframe database for error resolutions

● Telephone -based & electronic mail based client support

● Provide international clients with account processing support

● Input Duke Energy weekly and monthly invoices into CAPS

● Wires

● GEV Re-keys, Manual Input and Foreign Currency

● Check Coordinator Functions

● Returned Check Research

● Check Deposit

● Check Releases

● EFT & Check Balancing

● EFT Rejects

● Reconciliation

● Payment Confirmations

● Identifying and resolving problems with expense reimbursements Accounts Payable Specialist

Charlotte, NC

Bank of America - Jun 2000 to Jul 2006

● Auditing make sure expense reimbursement meet IRS compliance

● Review employee expense reimbursement for IRS compliance

● Daily tracking of non-compliant expense and fraudulent reimbursement

● Retrieve internal client data from AP mainframe database for error resolutions

● Telephone -based & electronic mail based client support

● Provide international clients with account processing support.

● Identifying and resolving problems with expense reimbursements

● Process high volumes of expense reports 250 or better EDUCATION AND TRAINING

General College Preparatory

Independence High School

Charlotte, NC, United States

Special Projects

1. Imputed Income

2. Providing Data / Backup for 1099

3. Duke Energy Accounts Payable for 9 years

Trained others on Oracle Application and CAPS

Passed Quarterly and Yearly Audits with 95 % or better for 18 years



Contact this candidate