HUYTHANG TRAN

ac7vud@r.postjobfree.com

U.S. Citizen

Bridgeport, CT 203-***-****

SUMMARY: Seven years of experience in computer science, field technician, and assembly. Able to follow procedures in a timely and effective manner. Also, able to organize documentation and files that are required for everyday procedures. Multitasking and efficient on day to day work.

COMPUTER SKILLS

Platforms: Windows 7, Windows XP, Macintosh

Software: MS Office, Adobe Creative CC, command prompt, reg-edit, McAfee, Symantec

Languages: JavaScript, C++, HTML, Java

Networking: Hardware/Software installation, wired/wireless networks, Smart-phones, Tablets, Printers/Scanners

WORK EXPERIENCE

American IT Solutions Ridgefield, CT

Desktop Support January 2018 – August 2018

Worked on imaging and deploying computers for instrument purposes

Ability to troubleshoot level 1 problems for instrument PCs such as networking and software issues.

Able to follow procedures for deployment in accordance to company standards

Organized workstation to make flow of work more efficient for co-workers

ASML Wilton, CT

Assembly November 2015 – May 2017

Ability to work independently and as a group and finish projects by deadline.

Report part defects and disturbances in accordance to procedures.

Handle sensitive electronical and optical components.

F2OnSite Stamford, CT

Field Technician November 2014 – November 2015

Certified in laptop and desktop repairs (ESD, Safety Precautions, etc.).

Ability to work independently and finish projects by deadline.

Provide customer service to multiple clients per day within the southern Connecticut area.

Troubleshoot and repair computer and printers using effective and efficient procedures.

Handle sensitive electronic components.

Report and monitor parts that are received and returned to meet the procedures of Dell and IBM.

Connecticut Business Systems Newington, CT

Field Technician October 2013 – April 2014

Worked Onsite at Stamford Hospital by assisting hospital staff with troubleshooting printer problems.

Supported the end users and other field technicians with printer repairs.

Repaired printers.

Handled inventory of printers' toner and parts to support the needs of the end user.

Fairfield University Fairfield, CT

Library Technician Assistant Fall 2009 – May 2013

Assisted library staff and students with troubleshooting computer problems

Setup and configured computers for new and existing staff.

Upgraded and maintained computers so they run more efficiently.

Utilized communication skills to solve technical problems.

Created written and documented procedures for the staff and students.

Migrated computers from Windows XP to Windows 7.

Created and deleted profiles using Active Directory.

EDUCATION

Fairfield University Fairfield, CT

Bachelor of Science: Computer Science May 2013

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