William Whitt 281-***-**** ac7viz@r.postjobfree.com

Professional Summary

Industrial Engineering field graduate looking to prove a broad spectrum of capabilities. Sharp-minded professional driven to develop business, as well as personal growth in Industry and to utilize critical thinking skills along with knowledge obtained through Bachelor’s degree. Passionate about proving hiring managers right and to further obtain experience needed for both personal and professional career growth.

Skills

Industrial Engineering

Lean Fundamentals

Six Sigma

Critical Thinking

Teamwork

Microsoft Office

Revenue and profit maximization

Account Management

Customer satisfaction

Team building expertise

Quick leaner

Efficient problem solver

Management

Education

Bachelors of Science: Industrial Technology, Graduated 12/16/2017

Lamar University- Beaumont, Tx

Lean Fundamentals

Six Sigma

Computer Applications in Industrial Engineering

Fundamental Manufacturing Processes

Quality Control Applications

Reliability Engineering

Advances in Safety Engineering

Business Technologies

Applications of Quantum methods

Calculus 1 & 2

Physics 1 & 2

Chemistry 1 & 2

Work History

Sales Manager- Mattress Firm, 02/2017 to 11/2018

Face-to-face sales, Customer service and Customer Satisfaction

Logistics and distribution coordination

Managed and maintained store/warehouse operations, data tracking, and applied 5S principles to warehouse and inventory layout

Area Manager- Cortez Pools, Inc., 05/2006 to 09/2013

Managed a staff and implemented an innovative 5- star service system in an Industry unaccustomed to such business tactics

Drastically increased customer attendance and created highest number of return customers

Improved relations of client-account representatives by maintaining great business practices

Managed a staff that created personal relationships with customers and ultimately satisfied customers and clientele

Created alternative business plans to improve customer relationships.

Researched clients' business issues and goals to offer appropriate solutions.

Evaluated current service needs and product satisfaction levels with established customers.

Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate service demonstrations.

Health and Safety Officer- Engineers Without Borders, 09/2011 to 09/2012, Lamar University

Created the HASP for implementation of EWB’s project in Chunox, Belize

Precisely completed appropriate claims paperwork, documentation and systems entry

Thoroughly researched project and location parameters to analyze any and all Health and Safety procedures to implement in field

Charged with group planning, safety and preparedness for all aspects of the project

Certifications and Training

OSHA General Industry Safety & Health

AutoCad training given through Engineers Without Borders- Lamar University

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