Kaitlin McQuade

#***-**** ******* ****** *: 613-***-****

Ottawa, Ontario. K2A-1G6 ac7vga@r.postjobfree.com

OBJECTIVE

To learn, grow and contribute within a company and secure fulfilling full-time work.

RETAIL EMPLOYMENT EXPERIENCE

Sales Associate, Quilts Etc., Ottawa, Ontario September 2017- Present

Sell linens, meet high sales goals and achieve high levels of customer satisfaction

Perform clerical duties and learn extensive product knowledge

Clean, update and maintain attractive and appealing merchandise displays

Work collaboratively on a team and apply effective sales strategies

Use and troubleshoot Point-of-Sale System and Moneris Payment Processing

Professional Packer, MRC Transportation, Ottawa, Ontario June -September 2017/2018

Carefully packed items, ensuring protection during transportation

Marked and labeled containers, tags, and products

Measured, weighed, counted and loaded products and materials

Maintain a clean, neat and orderly work area

Clients included: D&D, Foreign Affairs and other private residential and business moves

Service Assistant Manager, Farm Boy, Ottawa, Ontario February 2017-June 2017

Projected sales and performed daily deposits

Collaboratively managed staff of twelve individuals, building team relationships

Maintained stock, led inventory counts, placed orders and received shipments

Supervised the storefront

Communicated daily with colleagues and superiors to reach daily goals

Manager, Box Store, Orleans, Ontario July 2016 – January 2017

Opened and closed store, arming security systems

Administered payroll and updated social media platforms

Ensured proper stocking of products, completed audits, received shipments

Provided cash office assistance for the service department

Inspected working environment and attended health and safety meetings

Supervisor, Superstore, Ottawa, Ontario 2015-2016

Assisted cashiers, counted cashes, ensured excellent customer service is achieved

Cash Office - Responsible for collecting and depositing money, balancing debit/credit receipts, preparing bank deposits, investigating shrink

Peer Recruiter- Posting job requisitions, conducting interviews and background checks, running new hire orientation

Backup-Bookkeeper- Payroll, invoices, spreadsheets, filing, faxing, running and analyzing reports

Inspected working environment and chaired health and safety meetings

Member of the Action Plan Committee, planned team-building events

Customer Service Representative, Superstore, Ottawa, Ontario 2007-2014

Efficiently handled customer concerns and inquiries, completed paperwork

Floral- Receiving/unpacking shipments, placing orders, doing arrangements, managing shrink, merchandising the department, assisting customers

Garden Centre - Managing Co-Operating forklift, product placement, managing co-workers, placing/receiving orders

Bulk- Replenishing product, organize inventory

EDUCATION

Small Business Accounting, Algonquin College, Ottawa, Ontario 2018

Interior Decorating, Algonquin College, Ottawa, Ontario 2014

Media and Communications, Algonquin College, Ottawa, Ontario 2008

Fine Art, Algonquin College, Ottawa, Ontario 2008

Event Planning, Algonquin College, Ottawa, Ontario 2006

Ontario Secondary School Diploma, Immaculata High School, Ottawa, Ontario 2007

SKILLS, AWARDS AND ACCOMPLISHMENTS

●QuickBooks

●Energetic employee organized and detail-oriented

●Volunteer member of the Joint Health and Safety Committee, 2008-2017

●Work effectively independently and collaboratively as part of a team

●Enjoy learning new tasks and concepts

●Received Archbishop’s Award for Leadership at Immaculata High School, 2007, acknowledging recipient for significant community involvement, Bursary of $500.00

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