EXECUTIVE SUMMARY

Highly effective, hands on and goal oriented leader with demonstrated experience in operation management, strategic planning, project management, critical thinking, and “go getter” attitude to address business line strategy providing technology improvement opportunities. Enforce strict budget controls addressing company need and promotion of growth. Adapt comfortably to crisis management, problem solving, trouble-shooting and negotiation.

HIGHLIGHTS

Implementation

IT Infrastructure

Strategic Planning

ERP / WMS

Development

Troubleshooting

Cost Control & Containment

Project Management

Vendor Relationship

EXPERIENCES

IT Project Manager

February ’12 – April ’18

Magna Network

Jakarta, Indonesia

Managed multiple IT projects such as application development, integration, implementation, and IT infrastructure.

Worked closely with business stakeholders or products owner and technical teams during the initial phase meeting to develop the requirements (user stories) and task, defining projects scope and justification, provided alternatives and recommendations.

Managed projects teams to make sure complete deliverables according to plan by measuring and monitoring project progress and performance regularly to identify variances from the plan before report back to key stakeholders.

Collaborated across business unit and department to develop and deploy solution that addresses business vision.

Responsible in removing all impediments that lead to team success, and present project issues and risk to upper management in timely manner

Led scrum session from project sprint planning, daily stand up, weekly review, sprint review meeting and sprint retrospective meeting to discuss project performance, progression, impediments, and improvement.

Participated in senior management to provide company senior management with KPI report, project management report, budget and cost management report, and improvement planning report.

Information Technology Manager

March ’07 – March ’11

Chem Lab Products, Inc

Ontario, California

Managed and monitored IT department day-to-day operations to ensure department project and operation deliverables are according to plan.

Worked closely with chief financial officer to develop company financial reports to improve financial decision-making using DB Access and crystal report software and to advance department strategically within company budget.

Provided leadership and assistance to system administrator to implement, configure, and manage Enterprise Resources Planning (ERP), Warehouse Management Service (WMS), and Manufacturing Management Service (MMS) to optimized business operation process, and SQL Database.

Worked closely with system administrator to configure and maintain windows server environment, cisco router, barracuda firewall and VoIP Cisco phone system to ensure infrastructure security, permission, active directory, and data integrity. Also, planned, created and tested disaster recovery, fail-over and redundancy to keep company functional in the event of crisis.

Provide leadership and assistance to support teams installing and maintaining computer network systems and all company IT assets, user training, and troubled shooting.

Worked closely with all stakeholders to create analysis those include project approach, business background and alignment with strategy, success criteria, benefits, risks, rough-order-magnitude estimates for costs and timeline, and expected Return on Investment (ROI).

Worked closely with vendor to create good positive relationship to ensure contracts term and agreement for competitive pricing, sufficient service and delivery.

Conducted department daily, weekly, and monthly meeting to review department and project performance, progression, impediments, and improvement.

Participated in senior management to provide company senior management with KPI report, project management report, budget and cost management report, and improvement planning report.

System Manager

January ’06 – March ’07

Ricardo Beverly Hills

La Mirada, California

Managed and monitored IT department day-to-day operations to ensure department project and operation deliverables are according to plan.

Provide assistance for all department installing and maintaining computer network systems and all company IT assets, user training, and troubled shooting.

Provide assistance in reports development for all department to help optimize automation business operation process

Worked closely with vendor and support to implement, configure and administer electronic data interchange (EDI) system mapping, connection and reporting.

Worked closely with most major customers to synchronize both end EDI documents and established the right connection between both system

Worked closely with system administrator to plan, create and tested disaster recovery planning and redundancy in the event of crisis,

Provided maintenance and administration to 2003 Windows server, SQL server, Exchange server, cisco router, barracuda firewall and IS400 server that include global policy, user permission, active directory, and security.

Worked closely with vendor to create good relationship and negotiate contract and competitive price for information technology equipment and software.

Network and Website Administrator

March ’03 – January ’06

CPS New Generation

Granada Hills, California

Created and maintained the company's website. It’s designs, the layout, creating the code, creating an interactive commercial site that can sell products directly to consumers, and tests the site for usability.

Administered Windows server environment and Oracle database to ensure data integrity and reliability

Resolved day to day issues as they occur such as troubleshooting, problem solving and user support

Fully support, configure, maintain and upgrade company networks and in house servers

Installed and integrated new server hardware and applications

Kept an eye out for needed system updates

Support and administer third-party applications

Ensured network security and connectivity

Monitored network performance and test for weaknesses

Set up user accounts, permissions and passwords within active directory

Defined network policies and procedures

Specified system requirements and design solutions

EDUCATION & CERTIFICATION

California State University Fullerton

Fullerton, California

B.A in Information System Decision of Science

Scrum Fundamental Certification (SCF)

Certified Scrum Master (CSM)

ITIL v3 Foundation

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