Shakeba Blake

*** ****** **. **********, ** *****

513-***-**** Email: ac7ver@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Great customer service skills

Organized and efficient

Capable of working in a team environment or independently

Capable of listening, communicating, and following directions

Working knowledge of medical terminologies, with key focus on orthopedic terminology

Proficient in using orthopedic office equipment, including cast cutters and suture/staple removers

Ability to multitask and manage busy patient loads

Working knowledge of wound care, including debridement, infection management and bandaging

Packaging and Picking

Voice Scanning of Products

Customer service/Sales Associate assisting customers by finding various products

EXPERIENCE:

Amazon Warehouse – Staffing Solutions Cincinnati, OH

Packing and Picking October 2017-Februrary 2018

DHL Cincinnati, OH

Voice Scanning October 2017-February 2018

Macy’s Cincinnati, OH

Sales Associate/Customer Service July 2016 – January 2018

Care Master Mcdonough, GA

Medical Assistant January 2008 – October 2011

Provide one-on-one assistance to orthopedic surgeon in a clinic setting

Rooming patients, collecting vital signs and health histories. Performing preoperative health histories

Remove staples, sutures and casts. Provide wound care as directed

Handled narcotic pain medications, prescription refills and worked closely with pharmacy

Performed in-house autoclaving

Performed bedside minor surgical assisting

Handled medical insurance, appointment setting and coordinating medical records

My Pain Clinic Mcdonough, GA

Patient Care Technician January 2010- September 2010

Assisted with administrative duties when needed including answering phones, patient scheduling, filing and scheduling ancillary tests. Greet patients as they arrive and answer questions.

Maintained strict schedule, taking patients back to the exam rooms as they arrive. Demonstrate professionalism in taking patient histories as well as performing injection and drawing blood.

Quickly build a positive rapport with patients to make the comfortable even during uncomfortable procedures.

Follow all HIPAA guidelines, maintaining strict confidentiality and patient rights.

React calmly and effectively in emergency situations, follow office protocol to resolve situation quickly and discreetly

Hempstead Pediatric Mcdonough, GA

Medical Assistant September 2006- December 2009

Performed EKG and recorded files

Maintained and prepared exam room

Filed patient Charts

Scheduled appointments

Education:

Medical Assistant Certificate Program

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