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Administrative Assistant Customer Service

Location:
Devon, AB, T9G 2H3, Canada
Posted:
December 07, 2018

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Resume:

LEANNE TWACH

DEVON, AB T*G *H*

Cell: 780-***-**** Home: 780-***-****

ac7v9l@r.postjobfree.com

Dear Hiring Manager,

As my resume indicates, I have roughly ten years of professional experience in an administrative capacity. I am sure you are aware of the flexibility, focus and diplomacy such positions require.

I would like to bring the knowledge and insight gained through these various experiences to your organization.

I have much to offer in the way of diversity in that I am experienced with:

• Advanced MS Office, Word, Excel and Outlook

• Handling several situations simultaneously and with confidence

• Arranging and maintaining calendar appointments

• Performing Administrative Duties for different departments

• Working independently or part of a team

• Handling delicate situations, confidential matters, special needs and complaints

• Interacting with the Public

I am a loyal long-term employee and with my work ethic, you would have a well-rounded candidate you would be proud to have on your staff. It is my sincere hope that we will meet for an interview to discuss any questions you may have. Feel free to call 780-***-****) or e-mail me (ac7v9l@r.postjobfree.com) to schedule an interview.

Thank you for your time and consideration, and best regards. Very truly yours,

Leanne Twach

LEANNE TWACH

DEVON, AB T9G 2H3

Cell: 780-***-**** Home: 780-***-****

ac7v9l@r.postjobfree.com

SKILLS AND ABILITIES:

• Advanced knowledge working with MS office, Word, Excel and Outlook.

• Ten years’ experience in reception, customer service and administrative assistant activities.

• Greeted guests and clients and guided them accordingly.

• Answered and forwarded phone calls on multi line system.

• Handled several situations simultaneously with confidence.

• Skilled in operating fax, postage and copy machines.

• Scheduled meetings, appointment set up, faxing and mailing.

• Assisted with recruiting and physical assessment testing.

• Took verbal and written messages and transmitted them to exact person/destination.

• Received and sorted both regular and electronic mail.

• Coordinated courier shipping and receiving.

• Maintained meeting diary – manually or electronically, as required.

• Handled requests for information and data, interacted well with the public.

• Assisted H&S department with monthly duties and MSDS system.

• Handled delicate situations, such as – confidential matters, special needs and complaints.

• Monitored and purchased supplies for the office and lunchroom.

• Arranged for building maintenance and upgrading.

• Maintained a neat, tidy and pleasant appearance of the reception area.

• Performed administrative duties for AP, AR, Fleet and HR departments.

• Processed monetary payments, balanced tills and prepared deposits. WORK EXPERIENCE:

• Receptionist/Administrative Assistant - The Bus Centre Mar. 2015 - Jan. 2018

• Receptionist/Administrative Assistant - Noralta Lodge Ltd. Feb. 2011 - Feb. 2015

• Receptionist/Administrative Assistant - River Cree Twin Rinks Aug. 2007 - Feb. 2011 CERTIFICATES AND ACHIEVMENTS (certificates available):

• Class 5 Drivers License

• First Aid/CPR Level C

• WHIMIS

• Completed Level 1 and 2 Word Courses

• Completed Level 1 and 2 Excel Courses

• Employee of the Month awards

• College diploma

REFERENCES:

Excellent references available upon request



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