JEFFERY A. MEYER

Howards Grove, WI ***** • H: 920-***-**** / C: 920-***-**** • ac7v5m@r.postjobfree.com

CAREER OVERVIEW

Dynamic IT professional with extensive experience in network management utilizing Cisco technologies for the core infrastructure. Well versed in building and supporting LAN/WAN networks across multiple locations throughout the US and in different countries. Excellent organizational skills utilizing modern techniques in communication (written & verbal), project management, resource management, and customer service. Solid troubleshooting and problem-solving skills. Forward thinking with emphasis to focus on the big picture and develop long term strategic plans.

CORE COMPETENCIES

•Technical Support

•Disaster Recovery

•Applications

•Network Administration

•Multi-Task Management

•Project Management

•Vendor Management

•Process Improvement

•Training / Mentoring

•Documentation

•Problem Solving

•Troubleshooting

•Contract Negotiations

•Lean Manufacturing

•Agile/Scrum

•ITILTraining

•Budgeting / Invoicing

•Exchange Administration

•Change Management

•Windows 7 & 10

•Active Directory Administration

•VoIP

•Desktop Support

TECHNICAL KNOWLEDGE / EXPERTISE

Technologies: Cisco routers, Cisco Catalyst and Nexus Switches, Cisco Wireless Controllers,

Cisco WAPs, Cisco ASA Firewalls, Cisco VPN Concentrators, Mitel PBX & Voicemail, Fluke Cable Tester, Category 5 & 6 Ethernet cabling, Patch panel and 110 Wiring blocks, LAN & WAN infrastructure design/installation, L2/L3/VLANS, Fast-Ethernet,

Fiber optics, lease lines, dial-ups, trunks, PRI’s, cellular, T1/T3

Applications: SecureCRT, Microsoft Office, Microsoft Project, Putty, Visio, Cisco VPN Client, Cisco Secure, Wireshark; Cisco Anyconnect Client, Windows 7 Professional, Proofpoint Email Gateway, Analog/Digital/VoIP Telephones, Apple 7 IOS Phones, Splunk, Airmagnet, What’s Up Gold, Web Filters/Scansafe/Umbrella, PagerDuty, Microsoft Project

WAN: Fast-Ethernet, EVPN, AVPN, Internet T1’s, DS3’s, OC3’s, PRI’s and BRI’s

SELECT PROJECTS

Led project to review past AT&T telecom circuit billing which resulted in an immediate savings of $130K annual savings through cancellation of service no longer used. The company paid $460k multiple year unnecessary expense to AT&T.

Led projects and partnered with technology partner to remove costly EVPN circuits in North Carolina, Mexico and the UK to lower cost local circuits using DMVPN and create a circuit disaster recovery to reduce remote facility downtime. Led and wrote the project plan to install Cat6, Fiber Optic, Ground, and 50-100 pair backbone cabling.

Led project to review all AT&T trunks and POTS circuits, removed what wasn’t needed and negotiated new contract with AT&T with an annual cost savings of $36K.

Led 3 projects to configure and train 200 Blackberry devices for users and two separate projects to iPhone 6 and 7 for 300 devices.

JEFFERY A. MEYER – PAGE 2

PROFESSIONAL EXPERIENCE

RED ARROW PRODUCTS – Manitowoc, WI

IT Technician (11/1/2018 to 11/13/2018)

Hired as a contractor for a 2-week job to backup 30 laptops, remove old drive and install new SSD hard drives,

restore back to the new drive and test to ensure all programs were working before it was given back to the user.

BEMIS MANUFACTURING – Sheboygan Falls, WI

IT Network Administrator II (2008 to 2018)

Responsible for LAN/WAN connectivity in two states and four countries (Wisconsin, North Carolina, Mexico, United Kingdom, Chile, and France.) Main focus was on infrastructure (wiring, Cisco Switching, routers, firewalls, Cisco wireless and wireless controller), telephone and voice mail system, cell phones, Proofpoint Email Gateway, and security.

Managed telecom and data service invoices and contracts including review, approval, and issue resolution for 3 vendors.

Supported 1,500+ network users and responsible for all moves, adds, and changes for network account logins and telephone system on Mitel 3300 PBX and Mitel Nupoint Voice mail setup. Setup new profiles in Active Directory and Exchange 2016.

Established and maintained communications services for remote network access including configuring firewall for outside access and permissions to access internal systems.

Served as administrator for 300 Verizon cell phones including assigning, configuring, and training.

Designed, specified, configured, installed, and maintained local and wide area, voice and data network hardware, software, and connectivity services including routers, bridges, switches, controllers, access points, firewalls, network cabling, and wide area connectivity service providers.

Researched, ran tests, evaluated and recommended telecommunications and data network systems and enhancements.

Coordinated and scheduled installations and upgrade for all locations in accordance with current IT policies and procedures. Wrote project plans and ran project management for 5 remote locations for infrastructure wiring and Cisco electronics upgrades.

Conducted routine hardware and software audits for compliance with established standards, policies, configuration guidelines, and procedures.

Provided day-to-day support of our voice and data networking environment for all locations via help desk calls, work requests, and event logs.

Provided troubleshooting of network connectivity issues.

Analyzed business requirements to help determine the appropriate infrastructure requirements to develop network solutions consistent with the organization needs.

Served as corporate trainer for CPR/AED and first aid resulting in an annual savings of $10K per year.

IS Network Operations Manager (2005 to 2008)

Responsible for LAN/WAN in Sheboygan Falls, North Carolina, Mexico, England, and Chile. Focus was on infrastructure (wiring electronics) security and server/Citrix farm.

Supervised team of 8 including performance management, training, hiring, and employee relations.

Oversaw and approved invoicing for vendors including issue resolution, selection of services needed, and changes required.

IS Network Administrator (1999 to 2005)

Operations Supervisor (Prior to 1999)

EDUCATION / CERTIFICATIONS

2.5 Years of college in the UW System

Diploma in Programming Languages; Milwaukee Business Technical Institute (MBTI) Cisco - ASA Firewall Class

MRA - Institute of Management, Inc.: Diploma for Business School for Business Management Norwest - Supervisory Skills; Milwaukee, WI

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