Customer Service Administrative Assistant
Resume:
Alisha Montgomery-Keizer
******.******@*******.***
Objective
A hard working individual, seeking employment in a position that is both challenging and rewarding.
Highlights and Qualifications
Diploma in Medical Reception Training and Office Assistant
6 years previous customer service experience
Past volunteer and work experience in a hospital environment
Precise, organized and meticulous with tasks
Excellent knowledge of Microsoft word and excel programs
Netcare certificate training
Excellent money handling experience
Education
Medical Reception College Diploma Program
Medical office assistant – Calgary, AB
Skills Acquired
* Booking appointments * Computer Software
* Medical terminology * Practicum training
* Answering phones
* Room and patient preparation
* Billing, submission, reports, reconciliation, and third party
* Filing systems
* Making referral appointments
* Ordering supplies and keeping stock
* Sanitation and Autoclave
High School Graduate
Bonnyville Centralized High School - 2012
Experience
Customer Representative – Scotia Bank {2013-2017}
Provided account services to customers by processing daily personal and business deposits accurately and efficiently
Worked as part of a large team
Identified and pursued possible sale opportunity’s
Trained new team members
Balanced ABM’s, teller drawers, bank drafts and prepared the daily cash
Organized team as well as branch activities, parties and charity events.
Understand all programs, systems and procedures necessary to perform job effectively
Performed administrative duties ( Making calls, filing, organization of supplies)
Head Waitress – Cedar Barn {2012-2013}
Seated and served customers
Provided efficient and excellent customer service
Supervised and motivated a team of 5
Prepared work schedules
Complete end of the evening cash counts and balancing
Volunteer Administrative Assistant – Bonnyville Healthcare Centre {2012}
Organized and filed patient charts
Gathered lab results and made patient follow-up calls
Ordered office supplies and performed cleaning duties
Prepared doctor schedules for prior days
References Available upon request
Contact this candidate