PAWAN RANA

408-***-****/ac7uuj@r.postjobfree.com

SUMMARY

●Scrum Master with experience in diverse information systems conducting DevOps Transformation, Product Development and Application Development

●Proven success as a Servant Leader, Change Agent and Coach in enterprise-scale culture and methodology initiatives such as Cloud Transformations, DevOps Transformations and Scaled Agile Framework(SAFe) Transformations for industries like Retail, Field Service, Telecom, Sales

●Eliminated 36 hours of monthly production downtime, preventing loss of revenue and reducing labor costs by $2.4M+ annually

●Assessed Continuous Delivery (CD) maturity for 80+ applications using Key Performance Indicators (KPIs)

●Owned the successful evolution of Quality Assurance (QA) into Quality Engineering (QE) utilizing Behavioral Driven Development (BDD) and Test Driven Development (TDD)

●Coached an infrastructure-as-code movement by guiding senior leadership and providing governance and training recommendations

●Migrated multiple applications from On-Premise to cloud solutions applying DevOps and SAFe Agile Principles reducing time to market, optimizing resource utilization, implemented auto-scaling by containerizing and deploying applications in OpenShift

●Implemented Disaster Recovery (DR) Strategy across multiple GCP Regions and Zones

●Lead & architect migration of Siebel Field Service to Salesforce for JCI’s NA & EMEA businesses

●Built Strategy to consolidate multiple Salesforce instances into one global SFDC instance

●Developed an aggressive multi-year integrated program roadmap and quarterly release plans to iteratively deliver Field Service Application (ServiceMax) across EU, ME and Latin America

●Coached multiple teams to adopt Agile Principles, Scrum and Kanban

●Championed need for standard field service solution (ServiceMax) for reduction of total cost of ownership by 30% and achieving organizational direction of consolidations of applications into single SFDC Org

SKILLS

Methodologies

DevOps, Agile, Scaled Agile Framework (SAFe), Open Source, Joint Application Development, Object-Oriented Programming, Systems Development Life Cycle (SDLC)

Practices

Configuration Management, Continuous Delivery (CD), Continuous Exploration, Continuous Integration (CI), Release Engineering, Release Management, Continuous Improvement, Lean IT, Pair Programming, Test Driven Development (TDD), Behavioral Driven Development (BDD), IT Strategy, Product Management, Quality Engineering (QE), Change Management, IT Infrastructure Library (ITIL), IT Service Management (ITSM)

Tools

OpenShift, Google Cloud Platform, GitHub, Jira, Jenkins, Nexus, ServiceNow, CISCO Spark, Confluence, Google Apps, SharePoint, Eclipse, PL/SQL, Puppet, Ansible Terraform, Eureka, Kubernetes, Cucumber, JMeter, Selenium, CA Service Virtualization (CA LISA), Dynatrace, Kibana, NetDiagnostics, Splunk, xMatters

Technologies

Git, Groovy, HTML, Java, JavaScript, Spring Batch, Spring Boot, Bash, Job DSL, Hibernate, SQL, JUnit, Maven, JBoss, Tomcat, WebLogic, Docker, Windows, IaaS, PaaS, SaaS, Azkaban, Active Directory, LDAP, BigQuery, Cassandra, Microsoft SQL Server, MySQL, Oracle RDBMS, DB2, Solr, Hazelcast, Cloud Dataproc, Google Pub/Sub, Kafka, MirrorMaker, MQ, ZooKeeper, Camel, SalesForce, ServiceMax, Cast Iron, APIGEE, Data Power, Heroku.com, Siebel, Oracle DB

EDUCATION

●Bachelor of Engineering from MDU University, Rohtak India

●Certified SAFe for Teams (SP)

EXPERIENCE

Jul ’18 – Present Sr. Scrum Master, IIT Jobs, Milwaukee WI

Sr. Scrum Master at FIS, working as servant leader, helped multiple teams in adopting SAFe Agile framework, facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations

●Facilitated scrum ceremonies (sprint planning, daily stand-ups, demos, retrospectives)

●Worked with leadership in adoption of SAFe framework in

●Protected development team from outside distractions, impediments, team conflicts, and maintain focus on product backlog project timeline

●Worked closely with project owner in backlog management and continuous delivery of features

●Tracked and managed product backlog, burndown metrics, velocity, and task breakdown

●Coached and reinforced scrum methodology and agile framework to team members and stakeholders

●Lead development team from project initiation through the delivery of final product

●Addressed problems through risk management and contingency planning

Jan ’17 – Jul ’18 Sr. Scrum Master, Kohls, Milwaukee WI

Serving as Scrum Master at Kohls, acting as a change agent for transformation to DevOps in Omni Channel Fulfillment (OCF) LOB, responsible for OCF DevOps Automation Team, OCF Systems Team (Test Env. Mgmt., Test Data Mgmt, QCoE, Performance, Release) and OCF GCP L1 Production Support Team. Drove the first Kohl’s adoption of OpenShift as a PaaS solution hosted on Google Cloud (GCP). Facilitated autoscaling in production by integrating OpenShift with the enterprise CI/CD pipeline for image builds and deploys

●Worked with leadership by acting as strategic partner to introduce Infra as Code movement highlighting benefits of Cloud and DevOps automations

●Reduced Infra related costs to 70% by containerization and moving to GCP

●Reduced time to market, shortened time between fixes, improved mean time to recovery

●Containerized 100+ Java based applications using OpenShift to implement auto-scaling

●Developed strategy to onboard new project team’s automation within 2 weeks covering Infra Config., CICD Pipelines (Build, Deploy, Post Deploy Orchestration & CI) Disaster Recovery and Post Go-Live Support

●Migrated to GCP from on-premise and optimized resource utilization

●Facilitated scrum ceremonies (sprint planning, daily stand-ups, demos, retrospectives)

●Coached & empowered teams to self-organize and grow cross-functionality

●Protected team from over-commitment, managed product backlog and resolved impediments

●Tracked and communicated team velocity and sprint/release progress

●Implemented Zero Downtime Production Deployments and auto scaling solutions in GCP for Peak

●Responsible for risk and escalation management

Jan ’16 – Oct ’16 ServiceMax Scrum Master, Johnson Controls, Inc., Milwaukee, WI

Responsible for all aspects of product development from new product introduction to project completion using agile methodology. Lead design and roll-out of multi-country field service application for Johnson Controls, EU Business, and prepared roadmap for Middle East & Latin America. Managed multiple internal and external teams and a budget of over $3.5m

●Lead DevOps transformation by setting up Run and Build team

●Designed strategy for Automated Build, Deploys and defined KPIs for success

●Participated in scrum ceremonies (Sprint planning, daily stand-ups, sprint reviews, retrospectives)

●Enacted change and continuous improvement, increasing the productivity of Scrum teams

●Empowered teams to self-organize and grow cross- functionality

●Protected team from over-commitment, managed backlog, prioritized resolution of defects

●Managed the lifecycle of code development, from ideation to sprints to deployment

●Coordinated and managed code releases and shared APIs with other IT groups

●Communicated and negotiated with management, product managers and support specialists on product issues

●Tracked and communicated team velocity and sprint/release progress

●Led Scrum of Scrum with teams in Europe, US, Turkey and India

●Implemented complete Release Management solution with Continuous Integration & backup in the cloud using Copado and GitHub

●Participated PI events and Scrum of Scrums

●Responsible for vendor management

Oct ’14 – Oct ’16 Salesforce Product Owner, Johnson Controls, Inc., Milwaukee, WI

Salesforce: Product Manager responsible for design and roll-out of sales application for Johnson Controls, System & Services North America Business. Delivered multiple quarterly and monthly releases. Managed multiple internal and external teams and a budget of $5m. Achieved seamless migrations and integrations that were transparent to business, accomplished with no unscheduled downtime

●Led DevOps transformation by setting up Run and Build team

●Build strategy for Automated Build, Deploys and defined KPIs for success

●Participated in scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives)

●Enact change and continuous improvement increasing the productivity of Scrum teams

●Empowered teams to self-organize and grow cross-functionally

●Protect team from over-commitment, manage backlog, prioritize resolution of defects

●Manage the lifecycle of code development, from ideation to sprints to deployment

●Coordinate and manage code releases and shared APIs with other IT groups

●Communicate and negotiate with management, Product managers and support specialists on Product issues

●Track and communicate team velocity and sprint/release progress

●Lead Scrum of Scrum with teams in Europe, US, Turkey and India

●Implemented complete Release Management solution with Continuous Integration & Backup in the cloud using Copado and GitHub

●Participated PI events and Scrum of Scrums

●Responsible for vendor management

Apr ’11 – Oct ’14 Technical Project Manager, Johnson Controls, Inc., Milwaukee, WI

Managed all phases of the software development lifecycle (SDLC) for more than 10 Clients including Johnson Controls, Xilinx, Juniper Networks, Telenor, IBM, Johnson & Johnson, and Vodafone. Delivered quality application that saved clients millions of dollars, shortened processes from weeks to minutes. Ensured defect-free releases through careful planning, testing and QA efforts

●Delivered multiple Projects as IT Lead managing Development and Release teams

●Managed multiple vendor partners like Infosys, Birlasoft, Taxware, Mapmarker, etc.

●Managed onsite/offshore Model

●Migrated Siebel CRM servers from on-premise to Rackspace, a private Cloud

●Architected integrations with different applications using Fusion as middleware

●Implemented Value Reporting Project

●Architect for Siebel Defect Tracker Application

●Prepared High Level Design and TDD containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements

●Held review meetings to analyze, review and optimize the solutions by other team members

●Worked with BA team to develop FDDs of existing functionalities

May ’10 – Mar ’11 Sr. Consultant, Xilinx, Inc., Milwaukee, WI

Xilinx was implementing PRM and Portal Applications to provide a platform for the partners to track their sales and efficiently manage their products. Implemented various modules like Partner Profile Management, Sales Reporting, automating Lead imports using inbound email

Jul ’09 – Apr ’10 Technical Lead, Wipro Infotech, Gurgaon, India

May ’08 – Jul ’09 Siebel Consultant, Deloitte India Pvt. Ltd., Hyderabad, India

Mar ’06 – May ’08 Siebel Developer, IBM India Pvt. Ltd., Gurgaon, India

Mar ’06 – May ’08 Siebel Developer, IBM India Pvt. Ltd., Gurgaon, India

Aug ’01 – Feb ’06 Web Developer, Createch India Pvt. Ltd., Gurgaon, India

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