Customer Service Office
Resume:
R
Jacqueline
Rubel
Jacquelinerubel
@outlook.com
Winnipeg, Mb.
R3C 1N7
SUMMARY
.
Energetic Lady Eager to build professional abilities and develop new and current skills. Motivated, enthusiastic and friendly with strong communication and team work abilities. Able to answer a high volume of incoming calls
while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
SKILLS
Customer service mindset Cash handling expertise
Sales proficiency Conflict resolution
Excellent verbal communication Cooperative team member Microsoft Office, Excel, PowerPoint Quick learner
proficiency Attention to detail
EDUCATION AND TRAINING
High school diploma
January 2016
McLeod adult learning centre - 530 McLeod Ave Coursework in Psychology of human Behaviour Coursework includes: Speech and Communication, Sociology and Psychology Coursework in Automated Office Coursework includes: Microsoft Word, PowerPoint, Excel and Access
REFERENCES
Rob Bell, Owner and Manager
Lake Vu Co-op
Office: 1-807-***-****
Kelly Carter
Business Owner
Office: 807-***-****
EXPERIENCE
Summer Student/Clerk
Winnipeg, MB
Manitoba Metis Federation INC/ Mar 2017 to Sep 2018 Verified that information in the computer system was up-to-date and accurate. Entered information into computer databases.
Verified and logged in deadlines for responding to daily inquiries. Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax machines. Reviewed files to check for complete and accurate information. Destroyed files and materials upon request.
Looked up information with computer programs.
Wrote professional business correspondence.
Cashier
Kenora, ON
Lake Vu Co-Op and Motel/ Jul 2015 to Sep 2015
Customer service, Motel receptionist, Janitor, Closing shift. Greeted, registered and assigned rooms to guest of motels. Answered multiple calls per day by addressing customer inquiries, solving problems and providing new product information.
Recommended, selected, helped locate and obtain out-of-stock product based on customer request routinely answered customer inquiries regarding merchandise and pricing.
Asked open-ended questions to assess customer needs,. Cashier
Selkirk, MB
McDonalds/ Oct 2010 to Jan 2014
Assisted in maintaining preparation and service areas in sanitary condition. Maintain high standards of customer service during high-volume, fast paced operations.
Consistently provided friendly guest service, handled guest concerns and plaints. Demonstrated integrity and honesty while interacting with team member sand managers.
Strictly followed all cash, security, inventory and labour policies and procedures. Maintained and clean and safe environment.
Reported to each shift on time and ready to work.
Preformed all position responsibility acutely and in a timely manner. Communicated openly and with honesty with the management team, during each shift to ensure it ran smoothly.
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