Enas Henna
** – **** Wilkes Ave, Winnipeg, MB, R*P 2S4 204-***-**** ***********@*****.***
Work Experience
Relief Pharmacist Sept. 2018 – present
Winnipeg and Rural Area
• Ensured the prescriptions accuracy by reviewing and interpreting physician orders to detect therapeutic incompatibilities.
• Provided exceptional clinical service through disease state management and health risk assessments.
• Initiated care plans and documented them well for other pharmacists to follow up with the patient.
• Monitored the patient’s medication adherence through regularly checking follow up documents.
• Provided new therapy counselling and ensured patients’ understanding as to why they are taking the medication.
• Accommodated all patients needs and concerns through adaptive counseling. Pharmacist Intern
Autumnwood Medical Pharmacy May 2018 – Aug. 2018
• Managed drug inventory levels, ordering medications and supplies for replenishment, verifying deliveries against purchase orders, and resolving any discrepancies.
• Dispensed medications according to written prescriptions with high accuracy.
• Verified patient data and billing information, provided exceptional customer service that included additional information and education about medications.
• Proven customer service, interpersonal skills, dealt with customers and patients over the phone and in person providing guidance, information and support. Pharmacy Technician
Oakfield Pharmacy Nov. 2017 – April 2018
Machray Pharmacy Sept. 2016 – Sept. 2017
Shoppers Drug Mart (Portage Avenue) June 2016 – Aug. 2016 La Salle Pharmacy May 2015 – May 2016
• Received and assessed prescriptions for completeness from patients.
• Ensured proper preparation, packaging, distribution and storage of drugs.
• Assisted Pharmacists in maintaining appropriate stock levels of drugs and supplies. Pharmacist (Manager and Owner)
Enas Pharmacy (Egypt) July 2011 – May 2014
• Overhauled the existing mail order pharmacy operations to minimize instances of lost prescriptions.
• Managed a large number of patient records and consulted with physicians to fill prescriptions, analyze side effects and resolve any medication related problems.
• Improved the system for drug inventory management, thus reducing back orders. District Sales Manager
Amoun pharmaceutical co. (Middle East) July 2000 – June 2011
• Coordinated sales meetings for 100+ attendees including meeting agenda, theme development, securing speakers, training, and meeting logistics.
• Mentored seven representatives who were later promoted to Specialty Sales Force teams
• Acknowledged as proven performer in challenging sales environments, outperforming sales goals and turned around under-performing territory to one of the top territories.
• Demonstrated excellence in sales leadership and selected to participate in 10+ training and coaching program.
Sales Representative
Amoun pharmaceutical co. (Middle East) June 1993 – June 2000
• Promoted company’s pharmaceutical products through presentations and demonstrations.
• Served as a significant liaison between the company and the healthcare professionals and built successful business relationships with customers and healthcare partners. Skills
• Experienced with Kroll, and proficient with Health-Watch.
• Committed to providing the highest standards of customer service and support.
• Excellent written and verbal communication skills.
• Exceptional organizational and multi-tasking skills. Education
• Pharmacy Examining Board of Canada (PEBC) Qualification Certificate – 2017
• Injection Certification – 2018
• Clinical Pharmacy & principles of Emergency First Aid course (CPR) – 2018
• Bachelor of Science in Pharmacy, Assiut University, Egypt – 1992