Faraz Manzoor
ac7uj4@r.postjobfree.com
https://www.linkedin.com/in/farazmanzoor/
IT Professional with 14+ years of experience working in IT Project Management. Managed the entire project life cycle, right from project initiation/proposals, project delivery, business liaison/stakeholder management, post implementation review until project close out/handover. Managed deployment of multiple IT Infrastructure and virtualization projects, including moving physical serves to virtual servers. Comprehensive knowledge of managing Cloud environment (IaaS, PaaS, SaaS), Virtualization, Networks and CISCO solutions, IPVPN, Backup & recovery, and ITIL, COBIT5 & Prince2 standards.
Brief Details about my accomplishments and experience include:
Experienced in managing and driving the projects into a successful closure within a certain time, cost and scope constraints.
Provided leadership for technology functions and applied risk management skills by Classifying, Evaluating, and Monitoring Project’s Risks.
Overseeing the project, scope, delivery and implementation plans including business change management, costs, quality, risk mitigation and issue resolution.
Experienced in KPIs / SLAs management to effectively manage IT activities and enhance IT service, security and productivity.
Managing Data Center Projects, Structured Cabling, Civil and Electrical works, UPS, Firefighting systems, Cooling, Environmental Monitoring and Physical Security Systems
Managing the CISCO VoIP and CISCO WiFi solution implementation.
Managed the Project of Oracle EBS R12 ERP (HR, FIN, SCM) implementation Oracle E-Business Suite with OTM on cloud, used infrastructure and Platform as a service successfully for a major Transportation Company, in K.S.A.
Managed the project of MS Office 365 migration in a Hybrid environment with Exchange 2013.
Proficient in managing CISCO switches, VMWare, Palo Alto PA-3020, HP DL380 servers, RAID Configurations, CCTV, Networking, Symantec Antivirus Solution.
Experience in EMC Networker Backup software, Data Domain Storage with De-duplication, HPE StoreEver MSL2024 Tape Library and Acronis Backup Advanced.
Maintaining primary & secondary WAN links to 22 branches kingdom wide with CISCO routers and switches.
Highly skilled in Disaster Recovery Planning with Backup & Recovery solution implementation.
Implemented Call Center System Setup with AVAYA IP Office 500.
ERP implementation of Microsoft RMS and MS Great Plains Application implementation for warehouse 4 Clinics and 6 pharmacies for RMC (Al-Hokair Group Company) with Clinical Information System with Electronic Medical Records (EMR).
Managed the project for Datacenter Design and consolidation, whereby all the main Servers of all Group companies will be hosted in a single location, with Tier - 2 datacenter capabilities.
Experienced in leadership, Communication, Analytical problem solving and Team Building Skills.
I am looking to join a pioneering company like yours who are forward thinking and who work at a fast pace by use of latest technology trends.
Sincerely,
Faraz Manzoor,
Faraz Manzoor
IT Solutions Manager / IT Operations Manager / IT Project Manager
Extensively experienced and goal-oriented Technology leader with over 14+ years of Information Technology operations & management experience. Change agent and Problem Solver with a passion for Technology; skilled in grasping the big picture; conceptualizing, developing and implementing solutions. Strong record of success in creating robust IT architectures and Infrastructures. Excel in developing and motivating highly focused teams that successfully meet and exceed company objectives.
Core competencies include:
Project Management
Project Lifecycle Management
IT Budget Planning
Virtualization
ERP implementation
Datacenter Projects
Cloud Solutions
Cisco Switches
IT Applications
Office 365
ITIL
Prince2
Professional Experience
April 2009 – Current Al-Jeri Transportation Co. (Aramco Contractors) Riyadh, KSA
IT Project Manager
Core Responsibilities
Datacenter deployment (Infrastructure, raised floor, Fiber, CISCO switches, CISCO VoIP, SAN storage, UPS, Generator, FM200)
Managing IT Projects, Applications & responsible for Datacenter Infrastructure, upgrade and Business Continuity.
Managed the project of Palo Alto firewall to secure the network with policy based routing.
Implemented the WAN (IP-VPN) Network connectivity for 22 branches through single ISP with secure connectivity with Firewall.
Managing Oracle Project for EBS R12 suite with FIN, HR, SCM and EAM.
Implemented Backup power System with Liebert Emerson UPS System – 10 KVA and SDMO Diesel Generator – 40 KW.
Implemented Fire protection system (FM200) for the datacenter.
Managed Office 365 migration with Exchange 2013 hybrid environment Azure AD Connect.
Implemented VMWare with VCenter and migrated servers to Virtualized environment.
Upgrade of Obsolete Servers to HP DL380 Gen 9 servers.
Managed the migration project of Domain Controller and Exchange Server.
Implemented Acronis Backup Advanced with EMC Networker & EMC Data Domain Storage for regular backups and developed Backup Policy.
Managing LAN project for 21 sites with implementation of CISCO 2960 and 3560 switches.
Call center project implementation using Avaya and Third party Call center application.
Managed Datacenter & Infrastructure Design, and implemented procedures for monitoring, maintenance and administration.
Developed Project management and planning methodology and standards including participation in application development to deliver quality systems on schedule.
Managed IT budgets and implemented improvements to IT infrastructure.
Implemented an IT strategy to monitor new business requirements and implement technologies and systems in order to support the company vision and expected growth.
May 2008 – Mar 2009 FAS Holding Company (Al-Hokair Retail) Riyadh, KSA
IT Project Manager
Core Responsibilities
Managing Datacenter consolidation Project of 7 Business Units in coordination with Nortel. This required various calculations based on bandwidth capacity, Power calculations, Redundancy Planning, information gathering and taking handover.
Manage Data Center Facilities, Including UPS, FM200, HVAC, CCTV and Access Control.
Centralizing POS Machines deployment throughout Retail environment and recommending the best suited Model for each.
Managing Project for Re-design of Network and bandwidth for the consolidated Datacenter based on a Tier – 2 level datacenter specifications. Redundant bandwidth deployment from Bayanat and STC for Datacenter, Major business centers and Malls.
Deploying & Setup of Windows 2003 and 2008 Servers, MS Project Management 2003 Server, SharePoint 2003 On Dell 2950 Rack Servers.
Managing Project for Centralized Domain, Exchange, Security, Help Desk and Field Support for all businesses of Holding Company (scope included all the shops, Malls and Business Centers).
Establishing Services Department to deploy SLAs for each business arm with specific technical requirements. Developed SLA for each business depending on the requirements.
May 2007 – May 2008 Riyadh Medicine Company (Al-Hokair Group) Riyadh, KSA
IT Manager
Joined as Head of IT to Coordinate the Application / Technical implementation Projects
Job Responsibilities
Implemented the project of setting up a new datacenter in HQ.
Successfully deployed MS Great Plains and MS Retail Management Solution for 5 pharmacies.
Clinical Information Management System implementation with EMR for patients.
Setup system for monitoring network connectivity of branches.
Set up server rooms in clinics for local services and Managed IT technical staff to mange daily technical issues.
Established and implemented Policies & Procedures for IT Services to improve efficiency.
Developed Forms (Service Delivery and Support) for deploying IT Services to the users.
Training Technicians to accomplish daily troubleshooting tasks and implemented website for the company.
May 2004 – May 2007 Rajhi Steel Industries (M. Abdulaziz Al- Rajhi Group) Riyadh, K.S.A.
IT Project Coordinator
Joined as a Sr. IT Engineer to Develop an IT Department from scratch by implementing the best practices and to secure internal and external Networks.
Responsibilities
Planning & Implementing WAN Network Infrastructure to develop a VPN for rajhisteel including WAN connectivity between 6 branches using VSAT provider.
Developed Policies & Procedures for IT Services in coordination with IT Manager, and developed procedures & Forms (Service Delivery and Support) for deploying IT Services to the users.
Migration Project (from Windows 2000 to Windows 2003)
Implementation and administration of a cost effective e-fax Project (Captaris RightFax) to streamline Sales & Customer Communications and receive faxes electronically.
Implementing Datacenter Projects (DMZ, Domain Controllers, DHCP, ISA 2000, Exchange 2000 and OWA 2000, McAfee Enterprise Antivirus) to setup a first stable Datacenter.
Upgraded network to 3COM / Cisco Switches (3560, 2950), Cisco Router (2621, 2821)and implemented Web-Washer Security Device (SMTP / HTTP/Anti-Spam).
Configuration and maintenance of Windows 2000 Advance Server based Domain Controllers, SQL Server 2000, ISA Server 2000, OWA and IIS Server.
Coordinating with IT Companies to develop network infrastructure and connectivity between braches.
Implemented the first Website for RAJHI STEEL after gathering department functionalities and requirements in coordination with third party developers.
Developed IT intranet using ASP .NET Architecture.
Oct 2000– Dec 2003 Academic Computing Labs UHCL Houston, Texas, U.S.A.
Senior System Administrator
Managing campus datacenter routine tasks.
Managing Domain controller, Active Directory, User Accounts & privileges, etc.
Creating Users Accounts and Emails and Maintaining Shared Folders.
Troubleshooting and maintaining a network of 200 PC workstations & 100 Macintosh workstations with good cross-platform technical flexibility. Managing & Troubleshooting Network Printers.
Maintaining DHCP server, Exchange and OWA server.
Supervise & Train Junior Technical Assistants to install & service Ethernet-equipped PCs (Windows 2000, XP) and Macintoshes.
Education
2001 – 2003 University of Houston-Clear Lake Houston, Houston, USA
Masters of Science, Computer Engineering. (G.P.A: 3.45 / 4.00)
Major in Designing and developing DSP embedded Systems. Minor in Internet Applications Development (JSP, ASP, ASP.NET, C#, CSS, HTML, CGI, PERL).Courses taken: Wireless Communications (802.11 a/b/g, Wireless Security), Engineering Applications, Remote Sensing Techniques through Satellites, Fault Tolerant Computing, High Performance Computer Architecture, Digital Signal Processing.
1997 – 2001 University of Houston- Clear Lake Houston, Houston, USA
Bachelors of Science, Computer Systems Engineering. (G.P.A: 3.41 / 4.00)
Major in Networking and Designing Digital Systems and Interfaces.
Minor in Programming & Adv. Mathematics. Courses taken: Telecom Networking Devices (OSI Layers, IP Subnetting, TCP/IP, IP/IPv6, Switches, Routers, ATM/Frame Relay), Telecom Switching Systems (IP Telephony), Real-time Digital Control, Linear Systems Analysis, Linear Circuits, Numerical & Discrete Mathematics, Adv. Calculus & Introduction to Telecommunications & Networking, Pascal/C/C++.
Certifications & Trainings
Prince2 Certified
ITIL Certified
CCNA R&S
Certified in Data Center Design & Virtualization Specialist
Palo Alto Firewall Training and Hands-on Workshop
EMC Networker & Data Domain Training
PMP Training & Workshop
Technical/ Management Skills
Project Management, Costing, Risk Analysis, Budgeting, Contract & Vendor Negotiations.
Data Center Setup & Management (Raised floor, Generator, UPS, HVAC power distribution, cabling copper / fiber and electrical, FM200, CCTV, etc.).
Palo Alto Firewall deployment and configuration.
Backup & Restore (EMC Networker and Data Domain, Acronis Backup).
Office 365 Migration project with Exchange 2013 hybrid solution.
Virtualization (VMware ESXi 6.5 with vSphere & Hyper-V 2012.)
Avaya IP Office 500 IP Telephony with Call Center Software.
Managed project for Fire protection system (FM200) for the Datacenter.
Installed Datacenter backup power Liebert Emerson UPS System – 10 KVA and SDMO Diesel Generator – 40 KW.
Implemented Oracle R12 EBS project including 3 Tier application setup with DEV, UAT and Production instances.
Upgraded server hardware to latest HP DL380 Gen 9 Servers.
Spiceworks, IT Helpdesk Software & PRTG for Network Monitoring.
Managing and Configuring CISCO Switches (3560, 2960) and working knowledge of Cisco Router (2621, 2821) and PIX Firewall 515E.
Administration of Windows Server 2008/2012, including creating domain Accounts & Email Accounts, Maintaining Active Directory,Managing Exchange Mailboxes and DHCP Server. DNS, DHCP, Sites & Services, Users & Computers, Group Policy, IIS, DFS, Home Folders.
Development of n-tier web-based applications (e.g. HTML, JavaScript, CSS, XML) using technologies from Microsoft (e.g. ASP, ADO, ASP .NET using C#) and also other technologies (Java Servlets, JSP, CGI-Perl) and C and C++.
Microsoft Office Suite 2016 including MS Project 2016 & MS Visio 2016.
Implemented Project Details
Network & IT Projects (Datacenter / WAN Setup / ERP)
Palo Alto Firewall deployment and configuration.
WAN setup for 22 branches though IP-VPN connectivity using P2P, Fiber and DSL through single ISP.
EMC Networker and Data Domain deployment project.
Acronis Backup and Configuration with test recovery environment.
Office 365 Migration project with Exchange 2013 hybrid solution.
VMWare deployment with ESXi & VSphere for creating virtualized server environment.
Call center Solution using Avaya IP Office 500.
Migrated Domain Controller and Exchange.
Managed project for Fire protection system (FM200) for the Datacenter.
Installed Datacenter backup power Liebert Emerson UPS System – 10 KVA and SDMO Diesel Generator – 40 KW.
Implemented Oracle R12 EBS project including 3 Tier application setup with DEV, UAT and Production instances.
Upgraded server hardware to latest HP DL380 Gen 9 Servers.
Complete Network Re-Design and Implementation of Al-Jeri Datacenter with Firewall, DC and Exchange Server.
Network Consolidation and Redundancy implementation using Leased Lines in Al-Hokair.
Datacenter Consolidation and Re-design to upgrade Tier 2 in Al-Hokair.
Microsoft Retail Management Solution (RMS) and MS Great Plains.
Personal Information
Mobile: + (966-**-***-****
Transferable Iqama
Marital Status: Married
Nationality: Pakistani
E-mail: ac7uj4@r.postjobfree.com