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Programs Manager

Maadi, Cairo Governorate, Egypt
November 30, 2018

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Dina Hassan Moustafa Khedr

** ** ****** ** ******** St.,Taqseem El Lasilki, Maadi, Cairo, Egypt

Mobile: +(201*-****-**** / Email: Linkedin:


A professional with over 10 years of experience and a passion for exceeding client and management expectations. Proven success in the areas of Marketing, project management, operations, software, new product implementation, and e-business solutions.

Subject matter expertise includes: Project Management, SDLC and Business Process Analysis. Work Experience

BasharSoft [May 2016 – Present]

BasharSoft is the people behind Egypt's #1 Online Recruitment Job Site. BasharSoft is a technology firm specialized in developing Innovative Online Recruitment Solutions.

- Marketing Programs Manager [October 2016 - Present]

- Coordinate existing and new marketing programs to ensure success

- Planning and designing the programs and proactively monitoring the progress, resolving issues, and initiating appropriate corrective action

- Develop strategies and priorities to guide marketing programs that help us achieve our company objectives

- Plan and lead cross-functional efforts to develop joint strategies and plans.

- Design tests, measure impact and learn through a results-driven mindset

- Partner closely with many cross-functional teams within Marketing and throughout the company to drive execution of our objectives.

- Organization Development Specialist [May 2016 – October 2016]

- Design and deliver OD and change management strategies, business processes & interventions and create effective strategic planning methods.

- Develop coaching, mentoring and secondment schemes to support staff development

- Oversee the annual appraisal process and am working with the Head of HR to ensure consistency of quality in appraisal documentation.

- Develop methods for data file formatting, data analysis methodologies, and management reporting. 2

Bkam [Jan 2014 – Jan 2016]

Bkam is a young raising company where it is responsible for, The Leading Price Comparison Search Engine in MENA Region, it operates in four Arab Countries (Egypt, UAE, KSA and Kuwait)

- Operations Manager [Jan 2014 – Jan 2016]

I manage Bkam team of 10+ employees from the operational aspects where Bkam successfully released

(Bkam KSA) in Q1 of 2014 and (Bkam Kuwait) in mid of 2015 and introduced revamped version from Bkam Mobile App (iOS and Android).

- Digital Marketing Specialist [Jan 2014 – Oct 2015] I manage Bkam’s online presence, where I was successful to increase the Facebook Page from 50K+ to 125K+ in one year with small advertising budget, and I introduced Bkam’s Blog with 70+ Shopping Guide articles to help shoppers.

Andalusia Business Solution [Nov 2009 – April 2013] ABS is a software house specialized in building a fully integrated Healthcare Management System (HMIS) to operate grand hospitals from all departments such as Front Office, Physicians, Laboratory, Radiology, Supply Chain and Finance.

- Technical Support Manager [Sep 2012 – April 2013] I was responsible for all client-side inquiries during the HMIS Implementation in El Salama Smouha Hospital,

I built an in-house application to be used by the Technical Support team to minimize troubleshooting time and apply fixes in minutes to prevent long down-times. I was responsible for (Data Migration) Project, where I worked on over 125K+ medicine with full medical info, where I built in-house tools to automate the data migration process.

- IT Project Manager [July 2011 – Sep 2012]

I manage 50+ team members of developers, Business & System Analysts, QC and Implementers to deliver fully integrated Healthcare System in 3 months from the early phases of analysis till approved by QC department to be implemented in the hospital to operate within three weeks.

- Software Developer [Nov 2009 – July 2011]

I was responsible for building the UI in healthcare Management System, specialized in Supply Chain and Finance departments, where I used ASP.NET using C# and LightSwitch2011 with Microsoft Visual Studio 2012 along with full administration of SQL Server 2008 R2. 3

Professional Courses & Tools

- Courses

Project Management Professional (PMP).

Marketing Workshop – AUC – School of Business

Technical Team Management

Agile Project Management

Product Management

- Tools

Project management tools like MS Project 2010, Team work and Podio.

Office tools like MS Office, MS Visio, Adobe Photoshop CS6

Business tools like Google Analytics, Google DFP, Insightly

Digital marketing tools like Sendible, Topsy, WordPress, Freshdesk, MailChimp and Sendinblue. Extracurricular Activities

IEEE Egypt Section - Young Professional Volunteer [2006 - 2015] The YP is an IEEE affinity group that resembles the Young Professionals from all related engineering fields; I held several leading positions in organizing Egyptian Engineering Day a.k.a. EED which is considered the annual nexus for all those with an interest in Engineering from Academia, industry and government.

- HR Team Leader – 2012, 2014 & 2015

I built strong foundation for evaluation and recruitment systems and I implemented the concept of documentation via Team Operational Manual.

- Competition Team Leader – 2013

I was responsible for the graduation projects Competition & for the Jury selection

- Registration Team Leader – 2011

I built EED website including (Project Registration Module) that managed 230+ projects along with a real-time reporting service application to deliver reports instantaneously. Education

[2009] CSAD 9-Month Program – ITI – Software Development (SD) Track

[2008] Faculty of Engineering – Alexandria University – B.Sc. Communications & Electronics Personal Information

Date of Birth: 27 February 1986

Nationality: Egyptian

Marital Status: Single

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