KEVIN VICTOR OMONDI

Date of Birth: August *, **90/ Age: 27 years/ Gender: Male/ Status: single/ Nationality: Ugandan/ Religion: Christian /E-mail ac7u8d@r.postjobfree.com Mobile No: +256*********

CAREER OBJECTIVES:

I am a determined and hardworking individual who thrives under pressure. I am equally able to work independently or as part of a team. I have consistently worked and met deadlines and I will have a positive impact on any team I join. Experience in territory management from weekly to monthly rotations, generating sales reports accurately and promptly, budget and time management.

SUMMARY OF QUALIFICATIONS:

vFour years successful experience in direct sales of a range of products and services.

vExtensive practical hands on experience as co- owner and management of a small business.

vMotivated and enthusiastic about developing good relations with clients.

vEffective working alone or as a cooperative team member.

vProfessional in appearance and presentation.

PROFESSIONAL WORK EXPERIENCE

SHARAF DG LLC ELETRONICS (SALES EXECUTIVE) DEC 2013- 2017

UNITED ARAB EMIRATES, ABU DHABI

Responsibilities:

vAttend customer’s queries in the Sharaf DG store.

vSales targets achieved monthly for 9 times in 15 months.

vAssist customers identify the right products and advice accordingly.

vProcess sales order for customers to proceed to cash counter for payment.

vPromote specific products especially those on promotion.

vOrganize and arrange damaged products in proper order and according supply chain.

vMake daily, weekly and monthly reports and reconciliation.

vUsing the stock management system to log, check, locate and move stock both in and out of the Customer care store. Using various software like; POS,Oracle, MS Office on daily basis

NAKUMATT (CUSTOMER SERVICE REPRESENTATIVE) JAN 2012- NOV 2012

SHOPPING CENTER, KAMPALA, UGANDA

Responsibilities:

vProviding customer service duties like reception, telephone, customer complaints and goods collection.

vControlling all cash transactions ranging from cash, credit card and foreign currency.

vProviding a warm welcome to customers as well as demonstrating excellent customer service at all time.

vEnsuring sales targets are met and exceeded throughout the course of service delivery.

vEnsuring stock and store replenishment at all time

SELECT GARMENTS (CUSTOMER SERVICE RESPRESENTATIVE) JAN 2011- NOV 2011

KAMPALA RD NAKASERO, KAMPALA, UGANDA

Responsibilities:

vProviding a memorable shopping experience through effective communication with the customers

vProviding quality service by means of hospitality

vComplying with the company policies and procedures

vGreet every customer in a warm and friendly manner& demonstrate excellent customer service at all times.

vMaintaining consistently high job standards.

Education Attainment:

High school (Certificate) Seeta High School, Seeta, Uganda

Diploma in Computer science (Government Training Institute).Kampala. Uganda

Courses Obtained:

(All In-house)

vCustomer service and support

vTime management

vMS Office/ Excel, Access, PowerPoint, Word, Internet and E-mail, Publisher (CERTIFICATE)

vDeveloping a customer service mindset

vBasic merchandising

vPerformance management

Hobbies: Reading, Travelling, Playing soccer

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