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IT Specialist

Location:
Falls Church, Virginia, United States
Posted:
December 03, 2018

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Resume:

JOHN BENDER IV

**** ******** ****

Alexandria, VA 22204

ac7u4l@r.postjobfree.com

803-***-****

SECURITY CLEARANCE

Department of Defense (DoD) Top Secret – SCI (April 2016)

PROFESSIONAL CERTIFICATIONS

CompTIA A+

CompTIA Security+

CJIS- Security & Awareness Training

HBSS (201) epo5.3

HBSS (301) epo5.3

PROFESSIONAL EXPERIENCE

NATIONAL GUARD BUREAU (Arlington, Virginia) August 2017 - Present

Executive Communications Team

Serves as joint coordinators for military tactical communications to domestic operations incident area within the 54 states and territories tailored to the Homeland Defense and Civil Support mission space

Provides secure and nonsecure VoIP, data and VTC capabilities to the Chief of National Guard

Oversees and constructs mission coordination, management, development and deployment of conus and OCONUS communications requirements.

Provides 24hr mission support leadership and an expanded knowledge base of various communication capabilities.

Awards and Recognition:

Deployed 72hr ahead of Hurricane Maria to provide satcom and iridium support to the Virgin Islands Air Nation Guard 2-star General Officer.

Coordinated, and managed multiple island Joint Incident Site Communications Capability (JISSC) communications between the Joint C4 Coordination Center (JCCC) in the National Guard 24/7 Emergency Operations Center and on ground operation sites during the 2017 Hurricane season.

Enabled communication capabilities during black outs for 12 essential response locations.

Served as Network Configuration Lead to standup eight Executive communication kits (ECK) that have been essential to provide the Chief of the National Guard on-demand reachback capabilities.

Configured, designed and maintained customs scripts to increase system efficiency and lower the human intervention time on task. This consisted of configuring IP access -list, port security, crypto key, interfaces and VLANS.

Led communications team for Eurocom deployment. Determined the elevation of the site was in direct conflict with terminal shot using the Web GUI spectrum analyzer. Concluded that the cross talk between the satellite and terminal would not be a viable option. Highlighting this problem saved countless hours and provided sufficient reasoning to use redundant options ensuring mission success.

Served as a Purebred Agent to procure, configure and maintain mobile cryptographic devices for deployment and distribution for joint staff officers with the highest Infosec and COMMSEC security.

USAFCENT (Shaw AFB, South Carolina) January 2016 – August 2017

Client Support Administrator (Contractor)

Managed, Coordinated and Deployed A7 Communication Requirements. Book keeping and audited Remedy Ticket Logs for 50 Personnel

Managed Continuity of VTC Operations for conus and oconus bridge support.

Maintain and improve functionality of Automated Civil Engineer Support (ACES) access

Deploy and sustain TTC, VDI, and thick and thin client systems

City of Columbia (Columbia, South Carolina) January 2015 – August 2015

IT Analyst Assistant

Pro-actively ensured the highest levels of systems and infrastructure availability

Monitored outages on the City Network Grid utilized by the Mayor’s offices, courts, police and fire departments

Deployed various network equipment and client systems

Maintained communication devices (scanner, printers, and camera) for police vehicles

Configured and managed the Active Directory (network access, account creation, policy adherence)

Performed asset auditing

Monitored and configured software mitigation suites

GEOGIA AIR NATIONAL GUARD January 2013 – Present

224th Joint Communications Squadron

Client Systems Technician

Deployed, sustained, troubleshot and repaired standard voice, data, video network and cryptographic client devices

Managed client user and device accounts

Installed and configured software (operating systems and applications) and hardware

Provided service to end-users for operation, restoration and configuration of systems and applications

Reported security incidents and executed corrective security procedures

OPERATIONS

EMERALD WARRIOR (Destin, Florida) April 2015

Simulated real-time battle communications operations

Deployed Satcom equipment to simulate advanced tactical scenarios

Utilized real-time battle injections to test troubleshooting techniques of communicators

ENDURING FREEDOM (Afghanistan) July 2016 - May 2017

Sustained and deployed global communication packages providing real-time battle updates

Managed and monitored all installed systems and infrastructure devices for battle communications

Ensured the highest levels of systems and infrastructure availability

Maintained security, backup, and redundancy strategies

Provide 2nd and 3rd level support to contractors



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