Office Manager/ Dispatcher

Sabrina Posey

Home: **** *** *** *********, ** **057 Mailing: P.O. Box 229 Sebastopol, MS 39359 C: 601-***-**** *********@*****.***

Professional Summary

Reliable and organized Office Manager, skilled at working with a diverse group of people. Strong communication and relationship-building skills, as well as, transit dispatcher, capable of managing the workload of vehicles and drivers being dispatched. Advanced scheduling and geographical knowledge. Experienced in telephone communication with transportation, administration, and managerial personnel.

Skill Highlights

Ability to convey important information correctly and effectively

Punctual

Outstanding communication skills

Exceptional multi-tasker

Excellent at problem-solving

Fast learner

Listening skills

Knowledge of both rural and

metropolitan areas

Dependability

Interpersonal skills

Strong ability to adapt quickly to new environments

Computer proficiency

Inventory oversight

Professional Experience

Office Manager/Lead Dispatcher May 2008-November 2018

ADD Trucking Inc. P.O. Box 90 Sebastopol, MS 39359

Responsibilities include: training employees, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems. Assists with scheduling of work flow for drivers. Working directly with clients to provide excellent customer service when responding to customer inquiries. Projecting a friendly, professional, and cordial demeanor to all potential and existing guests, coworkers, and management. Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries. Responsible for booking and negotiating rates with carriers and customers.

Education and Training

High School Diploma

Pine Grove Christian Academy Walnut Grove, MS, United States

Graduated with Honors, Valedictorian

Associate degree in Business

East Central Community College Decatur, MS, United States

References

Employers:

Aaron Davidson 601-***-****

Debbie Davidson 601-***-****

Holly Adcock 601-***-****

Personal:

Olivia Boleware 601-***-****

Allison Dennis 601-***-****

Mike Madden 601-***-****

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