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Customer Service Administrative Assistant

Location:
United States
Posted:
November 29, 2018

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Resume:

Silkia E. Ostrander

**** ****** ******

Las Vegas, NV 89178

Tel: 702-***-****

ac7tzh@r.postjobfree.com

Objective: To obtain a position which is both challenging and rewarding, with a company offering opportunity for professional growth based on performance.

Employment:

Office Manager/Bookkeeper

July 2017-Current Freedom Leaf, Inc., Las Vegas, NV

* Customer Service

* Oversee staff

* Daily Accounting functions

* Bookkeeping (Public Company)

* Report to SEC accountant

* Payroll

* Weekly Income/Expense Reports

* Create all necessary correspondence

* Responsible for all tasks to provide executive-level administrative support to the executive managers

* Coordinate travel arrangements and maintain calendar

* Executive and CFO assistant

* Interpreter/Translation (Freedom Leaf International)

Office Administrator

2008-2017 Rapid Bail Bonds, Perth Amboy, NJ

* Oversee staff

* Scheduling

* Coordination of work flow

* Bookkeeping

* Weekly Income/Expense Reports

* Create all necessary correspondence

* Credit approval

* Skip tracing

* Prepare budgets, and approve all expenses for five branches

* Responsible for weekly producer, bondsmen, and administration payroll

* Prepare and maintain daily logs, bond reports, and update management on progress

* Coordinate travel arrangements and maintain court calendar

Language Interpreter

2009-Present CTS Language Link, Vancouver WA

* Telephone Interpretation

Medical

Legal

Social

* Work from home

Office Administrator

1999-2006 Quick Bonding Inc., Freehold, NJ

* Oversee staff

* Scheduling

* Customer Service

* Provided assistance to 7 other locations

* Coordination of work flow

* Skip Tracing

* Light bookkeeping

* Weekly liability reports

* Create all necessary correspondence

* Credit approval

Bookkeeper

1999-2004 WRKM Aviation Inc, Freehold, NJ

* Banking

* Rent Roll

* General Ledger Entries

* Payroll

* Property Management & Maintenance

* Leasing

Administrative Assistant

1997-1999 Lucky 7 Bail Bonds, Perth Amboy, NJ

* Customer service

* Processed all correspondence

* Arranged detailed travel plans

* All general office duties, filing, faxing, word Processing, etc.

* Skip tracing

* Court records/dispositions

* Inventory

* Light bookkeeping

* Data Entry

Receptionist

1994-1997 St. Michael's Botanicals Inc., New Bedford, MA

* Answered phones

* Customer service

* Screened calls

* Processed correspondence

* Data Entry

* Filing

Education:

1995-1994 Introduction to Microsoft Office, Office Management, and Office Procedures/New Directions, New Bedford MA

2002-2006 A.A.S. Business Administration/Management, Garrett Mountain, NJ

Skills:

Proficient in Microsoft Office (Word, Excel, Outlook), QuickBooks Pro, Peachtree Accounting, ACT, SAP and Internet research, Document Translations, Bilingual Spanish, 45 wpm, NJ Producer License, NJ Notary Public



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